Subscriber Login

MDM Premium Content  What's this?
Close
Subscribe today to access MDM's premium content with two issues a month of timely and to-the-point content for the busy wholesale distribution executive. Here's what you get:
  • Analysis of distribution trends
  • Interviews with industry leaders
  • Quarterly Public Distributor Report
  • Quarterly Inflation by Commodity Group Report
  • Market and economic data analysis
  • Access to the best online research tool in distribution

And much more! Learn more

login close
Forgot Your Password?
Home » Case Study: Fee-Based Safety Audits

Case Study: Fee-Based Safety Audits

C.J. Smith Machinery performs plant assessment and training for customers

By    Lindsay  Young 
July 10, 2006

This tooling distributor implemented fee-based safety audits after a request five years ago from one of its biggest customers. The service has strengthened C.J. Smith's relationship with its customers and in some cases opened the door for sales to meet safety requirements uncovered during the audits.


The Company
C.J. Smith Machinery, Fenton, MO, was founded in 1983 by current president Charles J. Smith. The distributor of metal-cutting and metal-forming tools has nine employees and covers Missouri, Nebraska, Kansas, Southern Illinois and Iowa.


C.J. Smith's customer base is diverse and includes suppliers of parts to the automotive, appliance and agriculture industries.


The Service
The idea for OSHA ...

Text Size
Email ShareShare/Bookmark

This tooling distributor implemented fee-based safety audits after a request five years ago from one of its biggest customers. The service has strengthened C.J. Smith's relationship with its customers and in some cases opened the door for sales to meet safety requirements uncovered during the audits.


The Company
C.J. Smith Machinery, Fenton, MO, was founded in 1983 by current president Charles J. Smith. The distributor of metal-cutting and metal-forming tools has nine employees and covers Missouri, Nebraska, Kansas, Southern Illinois and Iowa.


C.J. Smith's customer base is diverse and includes suppliers of parts to the automotive, appliance and agriculture industries.


The Service
The idea for OSHA ...







Print Email ShareShare/Bookmark
Use the form below to leave a comment
captcha

Please enter the text you see above:

Not sure? Give me another.

  • MDM Podcast

Think About It:
'I Don't Know':
A Great Answer

Finding yourself frequently acknowledging, I don't know, is a signal that you have become a superior sales rep.

Listen now.

Learn more or subscribe to the Think About It podcast.

  • From Adam J. Fein, Ph.D.

Benchmark with Wholesale Distribution Economic Reports

Click on the video below to hear how to use this data for better business planning.

adam-video

  • MDM Store

The Answer Book for
Growth-Minded CFOs and
Controllers

answer book for CFOs and Controllers

Now Available: An ultra practical idea-guide that gives an inside look at how leading companies are dealing with some of today's toughest financial and business management challenges. Go to the MDM Store.
Job Board
Title Company Location
Midwestern Field Sales Territory Manager DeVilling & Associates Midwest, US
Senior Account Manager and National Account Manager Precision Dallas, TX
VP Sales & Marketing Confidential Southeastern, PA
Branch Manager Graybar Electric Company Garden City, NY
International Sales Manager Industrial Lubricants Manufacturer United States
National Sales Manager Steiner Industries United States
View ALL Wholesale Distribution Job Listings Post Your Job Listing

Subscribe to MDM

Already an MDM Premium Subscriber?
Log in now.

Premium Subscription benefits

  • 24 issues packed with practical strategies to cut costs, generate new revenue streams and enhance efficiency
  • Best-practice profiles of distributors to gain practical ideas for your company and benchmark your performance
  • Distribution management insights across product sectors to mine new ideas and approaches for driving your organization's strategy

Please contact us for more information about online site licenses and bulk print subscriptions to cost-effectively keep your managers and employees informed on the latest wholesale distribution industry events and trends.

Buy this issue now: Only $24.95

Only $24.95. You can apply the full pay-per-view cost toward an annual subscription.