Replacing traditional phone lines with Voice over Internet Protocol technology is a risk, but distributors have found success with careful planning and implementation. Because VoIP is a new technology, the difference between success and failure may be linked to the level of service and knowledge of VoIP providers and advisors. Read how two distributors used VoIP to revamp call centers and increase service.
Voice over Internet Protocol can dramatically cut your phone bills. The technology, which at its most basic lets you use the Internet to make a call, especially saves on long-distance charges ﾖ useful when you have branches in other cities and suppliers in other countries.
But CH Briggs Hardware Co., Reading, PA, which implemented VoIP a year ago, is also ...
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Replacing traditional phone lines with Voice over Internet Protocol technology is a risk, but distributors have found success with careful planning and implementation. Because VoIP is a new technology, the difference between success and failure may be linked to the level of service and knowledge of VoIP providers and advisors. Read how two distributors used VoIP to revamp call centers and increase service.
Voice over Internet Protocol can dramatically cut your phone bills. The technology, which at its most basic lets you use the Internet to make a call, especially saves on long-distance charges ﾖ useful when you have branches in other cities and suppliers in other countries.
But CH Briggs Hardware Co., Reading, PA, which implemented VoIP a year ago, is also ...
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