At the beginning, going lean seemed so simple to Chuck Cohen, president of Wilkes-Barre, PA-based Benco Dental: Assign someone to identify waste and work with employees to eliminate it.
But when some employees seemed unable to overcome the We do that already"attitude, he realized it wasn't so simple.
"Lean is the most seductive yet complicated process I've ever been involved in,"Cohen says. "It's really easy to do OK at it. It's ...
At the beginning, going lean seemed so simple to Chuck Cohen, president of Wilkes-Barre, PA-based Benco Dental: Assign someone to identify waste and work with employees to eliminate it.
But when some employees seemed unable to overcome the We do that already"attitude, he realized it wasn't so simple.
"Lean is the most seductive yet complicated process I've ever been involved in,"Cohen says. "It's really easy to do OK at it. It's ...
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