Many leaders understand the importance of matching strategy with operations, but few companies have systems in place to
actually do so, according to Robert Kaplan and David Norton, creators of the widely used Balanced Scorecard performance measurement
tool and leading advocates for customer profitability analysis. Kaplan recently spoke with MDM Editor Lindsay Young about
the challenges inherent with effective strategy implementation in a wholesale distribution company.
In their latest book, The Execution Premium: Linking Strategy to Operations for Competitive Advantage, Kaplan and Norton present a formal systems approach to implement strategy at every level of an organization. The authors'six steps, as shown in the graphic on page 4 of this issue, ...
In their latest book, The Execution Premium: Linking Strategy to Operations for Competitive Advantage, Kaplan and Norton present a formal systems approach to implement strategy at every level of an organization. The authors'six steps, as shown in the graphic on page 4 of this issue, ...
Share/Bookmark
Many leaders understand the importance of matching strategy with operations, but few companies have systems in place to
actually do so, according to Robert Kaplan and David Norton, creators of the widely used Balanced Scorecard performance measurement
tool and leading advocates for customer profitability analysis. Kaplan recently spoke with MDM Editor Lindsay Young about
the challenges inherent with effective strategy implementation in a wholesale distribution company.
In their latest book, The Execution Premium: Linking Strategy to Operations for Competitive Advantage, Kaplan and Norton present a formal systems approach to implement strategy at every level of an organization. The authors'six steps, as shown in the graphic on page 4 of this issue, ...
In their latest book, The Execution Premium: Linking Strategy to Operations for Competitive Advantage, Kaplan and Norton present a formal systems approach to implement strategy at every level of an organization. The authors'six steps, as shown in the graphic on page 4 of this issue, ...
Print subscribers can access all content online for free.
Print and online subscribers:
Log-in
Not a subscriber?
Buy this issue now.
Get unlimited access for one month to more articles and data on this topic with an MDM Research Pass: Only $99.
Get unlimited access for one month to more articles and data on this topic with an MDM Research Pass: Only $99.
Leave a Comment