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Swagelock links end-users to distributors

June 25, 2001
Fluid power systems manufacturer Swagelock Company, Solon, OH, has built an online site that links customers to its 240 exclusive distributors worldwide. The new Swagelok Products eStore offers fluid system component selection and purchasing, and links end-users and their orders directly to the knowledge, fast delivery, and responsive service of 240 exclusive, independent Swagelok distributors worldwide.


To use the eStore, end-users simply go to www.swagelok.com, click the eStore button, choose their Swagelok distributor, and register with the site. Once the end-user establishes this online link, every eStore quote or order placed by the end-user is processed, delivered and serviced after the sale through the same distributor location.
End-users may use the eStore to search, ...

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Fluid power systems manufacturer Swagelock Company, Solon, OH, has built an online site that links customers to its 240 exclusive distributors worldwide. The new Swagelok Products eStore offers fluid system component selection and purchasing, and links end-users and their orders directly to the knowledge, fast delivery, and responsive service of 240 exclusive, independent Swagelok distributors worldwide.


To use the eStore, end-users simply go to www.swagelok.com, click the eStore button, choose their Swagelok distributor, and register with the site. Once the end-user establishes this online link, every eStore quote or order placed by the end-user is processed, delivered and serviced after the sale through the same distributor location.
End-users may use the eStore to search, browse and purchase in their local currency, from 8,400 Swagelok standard valves, fittings, hoses, manifolds, and other fluid system components, and request a quote on thousands of additional Swagelok product variations.


The Swagelok Products eStore offers a range of features that simplify product selection and purchasing:



  • Four types of product searches, including a direct Swagelok part number search for fittings and valves, a hierarchical search based on product type and category, an advanced search that identifies products based on system parameters, and a personalized search in which users may cross-reference their custom part numbers and comments with Swagelok part numbers.

  • Complete supporting product information, including literature, sales drawings, CAD templates and MSDS.

  • Automatic quoting of price and delivery for Swagelok products.

  • A 'shopping cart' that stores selected products until the customer completes the order.

  • Purchasing capabilities that offer end-users the ability to price and purchase Swagelok products in their local currency.

  • Electronic purchasing via purchase order or credit card transactions.

  • VeriSign, secure, encrypted on-line transactions.

  • Order confirmations, including shipping and processing invoice notifications, to track order status.

  • Simplified reordering, due to automatic storage, tracking, and access to individual end-user purchase history.

  • Specialized requests ' quote specials on-line and turn into an order by an individual part or a complete shopping cart.



Swagelok Company is a major developer and manufacturer of fluid system component technology for the research, instrumentation, pharmaceutical, oil and gas, power, petrochemical, and semiconductor industries.

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