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Technology

A Tech Case Study for Smaller Distributors

March 10, 2010
A $14M distributor's technology implementation experience.
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In 2010, Most Customers Expect What Grainger.com Has

March 10, 2010
These days, companies should strive for Web sites that are informative, easy-to-use and customer-focused.
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Sidebar: Grainger's E-Commerce Timeline

March 10, 2010
Key events in Grainger's e-commerce evolution.
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Grainger's E-Commerce Evolution

March 10, 2010
Lessons learned from distributor's journey on the leading edge of technology.
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Commentary: The Ripple Effect of Grainger's E-Commerce Investments

March 10, 2010
Successful e-commerce efforts require more than just creating an online catalog.
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United Stationers Acquires Software Company MBS Dev

March 1, 2010
CEO: 'Focus on customer, supplier use of Internet remains a core strategy.'
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The Business Case for Better Data

February 25, 2010
Distributors, suppliers work to standardize how they use & send data.
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How McMaster-Carr Kept It Simple Online

February 24, 2010
Keep your Web site focused on your customers' needs, and not on flash.
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Make Your Web Site a Search Engine Magnet

February 10, 2010
Five tips to put your Web site on the path to search engine marketing success.
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Using Twitter to Improve Customer Service

February 10, 2010
Some companies are using social networks as another way to track and respond to customer concerns.
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Industry Data: Monthly Wholesale Trade

Source: U.S. Census Bureau

More details at the MDM  Databank