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The app provides instant access to Grainger’s 900,000 products, with a goal of making it even easier for MRO professionals to search for products, see account pricing, check product availability and order products anywhere.
“We find that many people work away from their desks. By allowing these customers access to Grainger’s products anytime and anywhere, Grainger’s mobile technology helps them work more efficiently,” said Geoffrey Robertson, Grainger Vice President of eCommerce Strategy and Planning. “We are moving beyond the standard trend of using mobile for information-gathering and leveraging it to help companies manage their workflow.”
Through the new mobile app, Grainger customers can:
- Browse through and purchase from Grainger’s entire product assortment;
- Use Real-Time Product Availability to find out when a product will ship or if it is available for pickup at a nearby Grainger branch;
- Find the nearest Grainger branch based on location;
- Manage purchase order workflow - accept, reject or forward orders made by multiple staff members using My Inbox;
- Receive notifications when orders ship or are pending approval;
- Find products using voice search;
- Get access to frequently purchased items through My Lists;
- Access orders placed online within the last six months to check order status and reorder using My Orders; and
- Use either a computer or mobile device to access shopping carts and place orders through an integrated shopping cart.