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In The News:

E-Commerce

Watsco Embraces Omnichannel

HVAC distributor seeing increase in e-commerce, mobile app traffic.
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Tip: Know What Your Customers Want from E-Commerce

Technology is not the most important part of the e-commerce discussion.
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E-Commerce a 'Bright Spot' for Grainger's 2Q

Grainger continues investing online, but closes 27 branches.
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Tip: Forget Amazon to Improve Customer Experience

Focusing on your customers' needs – not a competitor's practices – will help you differentiate.
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How to Fix a 'Leaky' Website

Turn visitors and prospects into buyers.
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Hydraulic Supply Launches New Website

New site designed to meet customers' changing needs.
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Sysco Acquires Supplies on the Fly

Supplies on the Fly is an e-commerce platform exclusively serving Sysco customers.
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Recommended Reading: Top 5 Articles from 2Q

Industry trends and remaining competitive top priorities for distributors.
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Differentiate with Strategic Marketing

Investment in marketing builds competitive advantage
This article is part of MDM's 2016 Distribution Trends Special Issue. Although marketing has grown in importance for distributors over the last year, most don’t realize the crucial role it plays in gaining a ...
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Increase ROI from Existing Technology

Use your current systems to grow revenue, retain customers
This article is part of MDM's 2016 Distribution Trends Special Issue. Companies that don’t have the right technology in place or don’t optimize their current capabilities are leaving dollars on the table. But a ...
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