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Grainger Sales Grow 9% in 3Q

ISA MEMBER EXTRA: TECHNOLOGY CASE STUDY – GRAYBAR'S LESSONS LEARNED
Electrical distributor Graybar rolled out its new IT system in 2003-2004; the three-year implementation was anything but easy for the $5 billion company. But CFO Beatty D’Alessandro, who oversaw the implementation, says distributors can mitigate the risks inherent with such a transition. Here’s how. Use the email and password provided in the ISA Advisor welcome email to access this article. Tap into other articles like this at Modern Distribution Management's ISA Research Center.

ISA EMPLOYEE COMPENSATION STUDY KICKS OFF
The 2008 Employee Compensation Study will provide a detailed review of compensation and benefit programs for approximately 2,500 distributors from over 35 distribution organizations. Due to the extensive sample in this study, there will be a wide range of information available on compensation, not only for your industry, but also for 22 sales volume categories and over 100 geographic areas (including 50 metro markets). Participate here.

INDUSTRIAL CAREER PATHWAYS: OCTOBER UPDATE
Industrial Careers Pathway links students to career paths in industrial distribution through partnerships with local educators and employers. The organization has several upcoming events.

The ISA eBusiness Committee announces availability of the ISA eBusiness Implementation Guideline. Click here for more information.

ADDING COLLEAGUES TO ISA ADVISOR
Send name, title, email address and company name of each colleague to info@mdm.com. Only employees of ISA member companies will be added to the list to receive this weekly association update.

COMING SOON TO ISA

  • Top Gun Survival School for Distributor Salespeople – Up to Nov. 19 Details
  • One-on-One Sales Management Seminars: Dave Unplugged Details
    For more information on upcoming ISA events, go to isapartners.org.

    KEEP READING! Breaking industry news and articles on distribution trends follow your association news each week in ISA Advisor. Articles six months and older are available free of charge to ISA members. Subscription or pay-per-view required for newer content.

  • SHIPPING JUST GOT A WHOLE LOT EASIER
    Activant now offers certified UPS Express integration for Activant Prophet 21. The integration between UPS and Prophet 21 helps distributors improve customer service by providing value-added benefits such as the ability to quote freight charges during the quote/order entry process, provide tracking numbers, and offer pre-printed labels. All this reduces the time it takes to handle an order, so customers receive their material more quickly.

    MDM NEWS UPDATE: October 18, 2007

    10 THINGS TO CONSIDER IN A NON-COMPETE
    After training and grooming a green employee into a highly productive and valuable member of the team, employers are frequently frustrated to learn that the employee is now their chief competitor. More frequently, employers are asking or requiring employees to sign non-competition agreements – employment contracts that restrict the rights of employees to set up shop across the street, or take your trade secrets with them when joining a rival.

    If you are considering establishing a non-competition agreement for your employees, here are 10 things you should think about. More...

    Report: Lincoln Electric Sues Ex-Employee for Alleged Non-Compete Violation

    Are You Growing Your Business Out of Business?

    Today's wholesale distributors - regardless of size – need to balance top-line growth with bottom-line profitability in a dynamic market environment. This white paper explains how and why distributors should address supply chain complexity, how to identify the synergies - and risks - of expanding to new markets and geographies, and how to ensure that investment results in top-line improvement.

    Click to download “Charting A New Course in Effective Supply Chain Management.”

    THE TRICK TO FINDING A RELIABLE SUPPLIER OVERSEAS
    This week, Adam Fein in his Distribution Trends blog addresses a common question: How to find a reliable supplier of private label products. He points readers to an IndustryWeek article on online overseas sourcing that lists a number of sites that may (or may not) help you to find a reliable supplier. Fein also refers to this Financial Times column, which says the falling dollar is actually good for American companies that must compete against the Chinese and other low-cost imports. More...

    Keep reading: More on the state of the economy and the declining dollar below.

    GIVE YOUR SALES TEAM A CLEAR VIEW AHEAD
    Most CRM solutions provide a good "rear view mirror" look at your business. Tour de Force™ offers the most flexible and complete Outlook® based customer relationship management & sales force automation software to help you manage your business through the "windshield" with a clear view ahead. "The biggest advantage is the flexibility offered by the software to change the data stored by the program and the way it appears," says Tom Tang of Jet Dock Systems. "You can easily set it up to look the way you want and run the way you want."

    Learn more here

    EXPORT GROWTH KEEPS U.S. ECONOMY HUMMING
    The U.S. trade deficit is shrinking, according to recently released trade data from the Department of Commerce. This article from the Christian Science Monitor speculates that U.S. companies, faced with slower growth stateside, are targeting foreign buyers. In addition, the dollar's value has fallen about 9% this year, which makes American products more competitive overseas. The chief economist at Moody's tells the CS Monitor: "Exports have suddenly become a key source of growth at a time when the economy is looking for any growth it can get."

    The largest U.S. exports last year: nuclear reactors, electrical machinery, vehicles, airplanes and medical equipment. And in an interesting twist, the U.S. is exporting lumber to Canada for the first time in 25 years. More...

    Economic Indicators, updated monthly, at the MDM Databank.

    BOOST YOUR GROWTH PLANS WITH LAWSON DISTRIBUTION
    Lawson Knows Growth in Distribution. Do you know Lawson? Lawson is a global provider of software and services specifically tailored for the distribution sector. Our goal is to arm you with the knowledge and tools necessary to grow your company. The right technology solution can be the key to achieving your growth goals.

    Visit www.lawson.com/distribution for more information.

    CARGO TRAFFIC FALLS THANKS TO DECLINES IN CERTAIN SECTORS
    Here's an LA Times article on a drop in cargo traffic at two of the area's major ports. The article also states that imports of building materials "plunged" 20% in the second quarter from the year before. Furniture imports fell 17%, clothing fell 10% and footwear was down 8%, all indicators of the decline in the housing sector and in consumer spending. More ...

    MAPI BUSINESS OUTLOOK LOOKS STABLE
    Despite mixed signals in the economy, the latest Manufacturers Alliance/MAPI Survey on the Business Outlook contends that U.S. manufacturing should maintain its growth trend in the near term. Still, six out of 10 factors measured by the quarterly survey, including the annual orders index and the backlogs index, showed declines from the previous report. More ...

    EMPOWER YOUR EMPLOYEES TO PROVIDE EXCEPTIONAL SERVICE
    Take advantage of the power of the Internet with web-enabled ERP software specially designed for the way you do business. Empower your employees to provide exceptional service to your customers with user friendly screens and drop down menus. Give your managers dashboards full of meaningful reports in a graphical mode. Find out why so many of the largest, most successful distributors today depend on Mincron Software Systems.

    For more information, click here.

    STEEL DISTRIBUTORS MAY FACE A ROUGH 2008
    According to one presenter at the recent Association of Steel Distributors' fall meeting, declining consumer spending is likely to fall in 2008 as low as it was in 1981, and that will weaken industrial steel-using markets including automotive, housing and appliances, Purchasing magazine reports. Purchasing's executive editor told the meeting that U.S. and Canadian steel demand will vary by product in the near-term, but will be lower again in 2008. He projects a 6% decline in major appliance shipments and no growth in machinery manufacture. More ...

    How to Communicate to Get Top Results From Employees

    Thursday, Oct. 25 at 2PM Eastern- 60 minutes

    Why do some average employees suddenly excel when they get a new boss? And why do some stars see results fall off when they start reporting to someone else? Because bosses REALLY matter. And what matters most in the boss/subordinate relationship is how they communicate.

    Visit here for more information or view other MDM Audio Conferences here.

    Most Popular Stories at mdm.com

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  • Hagemeyer Launches Marine Line
  • CED to Acquire US Electrical Services
  • Report: 3M to Acquire Standard Abrasives
  • 3M Outlines Growth Strategy
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    VISIT THE ISA RESEARCH CENTER

    ISA members receive access to more than five years of research and articles on trends and best practices for wholesale distribution companies through an exclusive agreement with Modern Distribution Management, a newsletter and information service. For more information, visit the ISA Research Center.

    ABOUT ISA ADVISOR

    ISA Advisor is a weekly news and industry update provided as a member service of the Industrial Supply Association. More information about ISA member benefits and services is available at the web site of the Industrial Supply Association.

    ISA Advisor is published weekly by Gale Media, Inc., publisher of Modern Distribution Management, on behalf of the Industrial Supply Association. 100 North 20th Street, 4th Floor, Philadelphia, PA 19103. All rights reserved. To unsubscribe from this e-mail newsletter, please use the links below.