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Why Sales Compensation Plans Fail

ISA MEMBER EXTRA: WHY SALES COMPENSATION PLANS FAIL
With the recent attention in this industry given to strategic pricing, distributors who change their pricing structures must consider developing new sales compensation plans that reward improved profits. Before attempting a change, consider all appropriate structures and take steps to avoid implementation pitfalls. Read the Article

After reading your weekly ISA news, scroll past the yellow section for more features.

WHY NOVA? ISA PARTNERS WITH NETWORK FOR ELECTRONIC PROCESSING PROGRAM
Why NOVA Network? NOVA is the #1 rated network for speed and availability. NOVA’s proprietary, fully redundant transaction processing network is rated by MasterCard® as the fastest and most reliable in the industry. If you are currently using another payment processor, call NOVA and they will give you a free rate comparison. To take advantage of this affinity program and learn more about their products and services call 866-213-4754 and mention promotion code 86600 to receive your member pricing. Be sure to check out all of the other cost reduction programs ISA has to offer at isapartners.org.

WATCH FOR YOUR ECONOMIC CENSUS FORM
Chances are, yours is one of the businesses in your area that will receive a 2007 Economic Census form from the U.S. Census Bureau in December. Businesses that receive a form are required by law to respond. The forms ask for basic information like your location, employment, payroll, and sales by type of product or service. Statistics are published for more than a thousand industries as well as for states, counties, cities and metropolitan areas at business.census.gov. Learn more here.

THERE'S STILL TIME TO REGISTER FOR TWO FREE EBUSINESS WEBINARS!
The first of these seminars, "ISA Identification for Items, Assets and Locations," will be held on Jan. 23, 2008. The second seminar, "ISA Bar Code 101," will be held on Jan. 24, 2008. Both seminars will have one hour of content followed by a thirty-minute question and answer session. Click here to learn more!

The ISA eBusiness Committee announces availability of the ISA eBusiness Implementation Guideline. Click here for more information.

FIND OUT HOW YOUR COMPENSATION PACKAGE STACKS UP: SURVEY DEADLINE EXTENDED!
One of the major challenges facing business owners is providing a fair compensation and benefits package for employees. In trying to establish a sound and competitive compensation system, managers need benchmarks. They also need to know what fringe benefit packages are being offered. To help you evaluate your compensation package, ISA is co-sponsoring the 2008 Employee Compensation Study, conducted by Profit Planning Group. About 2,500 firms in more than 35 distribution lines of trade will participate. Two volumes of information will be generated from the survey, and a separate breakout for Canada will be provided if at least 15 Canadian members participate. Click here for more information.

DECEMBER BUSINESS CONDITIONS REPORTS
The Economic Indicator Survey Results report is a monthly breakdown of the findings of the ISA Quarterly Economic Report provided by Texas A&M University. Distributor report here. Manufacturer report here. Also available at the ISA Research Center.

2008 MEMBERSHIP DIRECTORY IS NOW AVAILABLE
The 222-page directory contains complete contact information for all members, including headquarters and branch locations. A copy has been sent to all member locations. Additional copies are available to members only at a cost of $10 plus $5 for shipping and handling. All orders must be accompanied by a check or credit card. An order form is available here.

ISA CALENDAR OF EVENTS

  • Jan. 23: FREE Webinar: ISA Identification for Items, Assets & Locations Details
  • Jan. 24: FREE Webinar: ISA Bar Code 101 Details
  • June 1-3: ISA Conference & Trade Fair, Chicago Details
    For more information on upcoming ISA events, go to isapartners.org.

    ADDING COLLEAGUES TO ISA ADVISOR
    Send name, title, email address and company name of each colleague to info@mdm.com. Only employees of ISA member companies will be added to the list to receive this weekly association update.

  • CAN YOU STAY AHEAD OF YOUR COMPETITION IN 2008?

    Being successful in the highly-competitive distribution marketplace begins with an understanding of common Industry metrics...and how your company measures up. The Annual Census of Distribution conducted by the MPI Group identifies current performance levels for key processes and technologies—from radio-frequency identification (RFID) to Six Sigma—in distribution centers and warehouse operations. Learn how you can employ benchmark metrics and adopt best practices to stay one step ahead of the competition.

    Click here to read the 2007 Distribution Executive Summary.

    MDM NEWS UPDATE: January 17, 2008
    (Click headline to view)

    REXEL CHANGES LEADERSHIP IN THE U.S.
    Rexel, global distributor of electrical supplies, has made a few shifts in the U.S. The French-based distributor has made Chris Hartmann the CEO of IESC, the holding company of Rexel's U.S. activities. He takes over from Dick Waterman, who is retiring. Hartmann has worked in both manufacturing – for Thomas & Betts and Rockwell Automation – and in distribution, once serving as president of Affiliated Distributors.

    Rexel has also made changes at Gexpro (formerly GE Supply), where Mitch Williams was appointed CEO. At Rexel Inc, Jeremy de Brabant was appointed CEO. Brabant was previously managing director of Rexel in the UK. More...

    BOOST YOUR GROWTH PLANS WITH LAWSON DISTRIBUTION
    Lawson Knows Growth in Distribution. Do you know Lawson? Lawson is a global provider of software and services specifically tailored for the distribution sector. Our goal is to arm you with the knowledge and tools necessary to grow your company. The right technology solution can be the key to achieving your growth goals.

    Visit www.lawson.com/growth2 for more information.

    FEIN: 2008 WILL BE BANNER YEAR FOR PRIVATE LABELS
    Growth in private label will be driven by customer demands for lower-cost alternatives in a weakening economic environment, says Pembroke Consulting's Adam Fein in his latest blog on distributiontrends.com. And, he says, the U.S. dollar's decline will not necessarily slow import-led private label growth.

    "As customers start to feel more economic pressure, they often trade down to private labels," he writes, and says that the pattern is playing out in consumer products, where private label says for a set of products grew 21% in the second half of 2007, compared with overall industry sales up 1 percent to 2 percent. Fein sees the same pattern occurring in business-to-business markets. More...

    SAGE SOFTWARE SOLUTIONS ARE CREATED TO WORK THE WAY YOU WORK
    Sage Software specializes in bringing robust, insightful accounting and business management solutions suitable for virtually any industry. In addition, with the help of industry experts, we’ve developed solutions specifically for wholesale distributors. These solutions can help you effectively manage your inventory, ensure on-time delivery and maximize your productivity. Sage Software can provide the tools you need to optimize your inventory levels and improve profitability as your company grows.
    For more information, visit sage360.com.

    BUSINESSES PREPARE FOR AN ECONOMIC SLOWDOWN
    Companies in all industries are bracing for a slowdown, if they haven't already prepared. A transportation-services company tells the Wall Street Journal that it has responded toa slowdown in shipments with a 10% layoff, and parking some of its vehicles over the holidays instead of renting extra trucks like it usually does. Global companies are shifting their focus to high-growth regions, such as Russia, Eastern Europe and India.

    Companies must plan in advance when the economy is showing signs of a slowdown, according to Bain. "They take a bet early on which way the economy is going and quickly identify which costs they can manage aggressively and where they should use cost savings to fund new growth," a Bain partner tells WSJ. Subscription to WSJ required. More...

    SUCCESSION PLANNING: GET PAST THE THIRD GENERATION JINX
    INSIGHT FROM DISTRIBUTORS

    What’s your exit strategy? This 90-minute audio conference outlines your best options and fundamental decisions you need to make to have the right pieces in place at the right time. Brent Grover shares his unique experience as the former CEO of the paper distribution business his grandfather started, as well as the varied knowledge gained through his current consulting business focused on wholesale distribution management. Also, listen to two CEOS of well-established, multi-generational distributors who have created thoughtful transition plans.
    Leave your business better.

    More details...

    WHOLESALER EVOLVES OVER 70 YEARS OF BUSINESS
    Evolving over 70 years of business, Hagerstown, MD-based packaging, paper and janitorial supplies distributor Weiss Bros. knows the importance of knowing its market. It started selling to a mix of customers, which included corner grocery stores. But those stores – beat by the chains – started closing shop in the 1960s, according to this article from the local paper.

    Many of Weiss' competitors have closed or been bought out over the years. "Part of the business' success is tied to the company's ability to anticipate changes in customers and their needs," the article says. For example, when a need for hands-free in public restrooms came up, the distributor responded with automatic paper towel and soap dispensers. It's recently started selling environmentally friendly products, as well. More...

    STRATEGIC PRICING WITH MIKE MARKS

    Order the 90 minute CD

    Are you searching for ways to improve your profit margin? Is it time to increase prices? How do you avoid or minimize a price squeeze?

    Listen to the real-world expertise of speakers Mike Marks and Gene Zelek as they address how to change entrenched and/or dysfunctional pricing relationships and internal structures.

    Visit here to learn more and purchase the CD of this recent MDM Audio Conference.

    ARE PERSONALITY TESTS USEFUL IN SCREENING CANDIDATES?
    More and more employers are using online personality tests to screen candidates, according to this article from the Chicago Tribune. The tests are designed to "predict success" by measuring traits and comparing that profile with those of people who have succeeded in similar jobs. Some companies, like Home Depot, Whole Food and Best Buy, use the tests as a sort of entry point; if candidates don't answer the questions or answer them "incorrectly," that application may not even make it to the human resources manager, according to the Tribune.

    A little less than half of large U.S. companies use these assessments to screen new hires. Though many companies "swear by them," critics say that the surveys are "little better than coin tosses." If you are considering such a move for your company, this article says that credible assessment firms publish research showing validity of the tests, and monitor results to ensure they are valid for the companies where they are used. More...

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    VISIT THE ISA RESEARCH CENTER

    ISA members receive access to more than five years of research and articles on trends and best practices for wholesale distribution companies through an exclusive agreement with Modern Distribution Management, a newsletter and information service. For more information, visit the ISA Research Center.

    ABOUT ISA ADVISOR

    ISA Advisor is a weekly news and industry update provided as a member service of the Industrial Supply Association. More information about ISA member benefits and services is available at the web site of the Industrial Supply Association.

    ISA Advisor is published weekly by Gale Media, Inc., publisher of Modern Distribution Management, on behalf of the Industrial Supply Association. 100 North 20th Street, 4th Floor, Philadelphia, PA 19103. All rights reserved. To unsubscribe from this e-mail newsletter, please use the links below.