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Interview: ORS Nasco & United Stationers

ISA MEMBER EXTRA: UNITED STATIONERS ON ITS ENTRY INTO THE INDUSTRIAL SPACE
MDM spoke with United Stationers' CEO Dick Gochnauer recently about the master distributor's move into the industrial sector through ORS Nasco. Gochnauer also spoke about value-added initiatives to strengthen United's position in the market. Read the Article

After reading your weekly ISA news, scroll past the yellow section for more features.

MARKET SHARE REPORT TO BE REVEALED AT
2008 INDUSTRIAL SUPPLY CONFERENCE & TRADE FAIR

This Industrial Supply Conference session will introduce the most extensive product market share report ever made available for North America and is the result of more than 18 months of work by ISA's Profit Improvement and Revenue Enhancement Committees. The report covers 14 product categories in more than 500 markets in the U.S. and Canada, at county and province levels.

ISA TRADE FAIR FOCUS EXPANDS TO INCLUDE TWO SPECIALTY PAVILIONS
The ISA Trade Fair floor will boast two specialized Pavilions this year to make finding new trading partners easier than ever. The Safety Pavilion will focus on Safety Product Manufacturers on day 1 of the Trade Fair. The BizTech Pavilion will be featured both days of the Trade Fair and will host services, products and technology for Industrial Distribution and Manufacturing Companies who want to improve their communication, financial, marketing, material handling and customer service capabilities. For more information on either of these special new Pavilions, please click here.

Click here for more information on the conference and trade show. Contact ISA at info@isapartners.org or call 215-320-3862.

WE WANT YOU TO PARTICIPATE: 2008 PROFIT SURVEY
As a participant, you will receive a copy of the Profit Report and personalized Profit Improvement Profile. The report compares your firm with similar firms. You will also have access to the Profit Toolkit Online. Deadline is April 15, 2008. Click here to participate or for more information.

NEW WEBCAST, MARCH 12: EXIT STRATEGIES FOR THE FAMILY BUSINESS OWNER
Join financial expert and tax authority Bart Basi and Jack Keough, editor of Industrial Distribution, on March 12 for this Webcast on succession planning. This one-hour seminar will cover business valuation, grooming a successor, and understanding legal, accounting and tax aspects of the business, in addition to creating an exit strategy. Click here for more information. ISA members get a 20% discount!

COMPENSATION SURVEY: FINAL DEADLINE EXTENSION IS FRIDAY, FEB. 22!
Do not miss this opportunity to participate in the bi-annual survey. Calling all Canadian companies - we need you to participate in order to have a Canadian breakout! Click here for more information.

NEW WEBINAR, MARCH 12: ZAP THE GAP! SOLVE THE MULTI-GENERATIONAL PUZZLE
Hear Meagan Johnson's hilarious spin on how to attract, train, market, manage and retain people from each generation and not strangle someone in the process. Click here for more information.

NEW SEMINAR, MARCH 18-20: FOUR PILLARS OF THE SALES PROFESSION
In this seminar, attendees will work on a target account of their choice to gain practical, hands-on tools for better face-to-face selling. Click here for more information.

SAVE THE DATE May 21: NEW WEBINAR - How to Find and Keep the Right Employees … Without Stealing from the Competition

MATERIALS MARKET DIGEST: FEBRUARY 2008
Flat-rolled mills announced modest price increases for January and February deliveries. But stronger demand and inexorably rising costs impelled the producers to raise prices again for March and April shipments. Click here to sign on and view the report.

GET DISCOUNTS WITH YOUR OFFICEMAX RETAIL CONNECT CARD
ISA and OfficeMax have partnered to give members a new way to save money. OfficeMax is proud to introduce the Retail Connect card, which provides you with access to your company's prices on office supplies and printing services from OfficeMax ImPress at any of the nearly 900 OffficeMax retail locations. To take advantage of your special pricing,

  • Go to isapartners.org under Cost Reduction and print one out.
  • Take your card to OfficeMax ImPress counter. With your first purchase, OfficeMax laminates your card for free.
  • The cashier will scan your card to pull up your association pricing.

It's that simple! In addition OfficeMax has created an Instant Purchasing Account for ISA members. Simply 1.) Go to OfficeMaxSolutions.com, 2.) Use the FPSA Username 0503537, and FPSA password omax1. For additional information, call (913) 344-5722 and start saving today. Be sure to check out all of the other cost reduction programs ISA has to offer at isapartners.org.

The ISA eBusiness Committee announces availability of the ISA eBusiness Implementation Guideline. Click here for more information.

ISA CALENDAR OF EVENTS

  • Feb. 18: We want YOU to participate: 2008 ISA Profit Survey Details
  • Feb. 22: Employee Compensation Survey & Report – FINAL DEADLINE EXTENSION Details
  • March 12: ZAP THE GAP! How to Solve the Multi-Generational Puzzle Webinar Details
  • March 12: Exit Strategies for the Family Business Owner Details
  • March 18-20: The Four Pillars of the Sales Profession Seminar, Dayton, OH Details
  • April 18: Deadline to receive ISA Conference & Trade Fair Early Bird Registration Fees and to be listed in the printed conference program. The program will be mailed in advance.
  • April 15: Profit Report - Deadline to Participate
  • May 21: How to Find and Keep the Right Employees … Without Stealing from the Competition Webinar Details
  • June 1-3: ISA Industrial Supply Conference & Trade Fair, Chicago, IL Details
  • Sept. 10: Developing an Inventory State of Mind Webinar
  • Dec. 2: The Telephone Doctor Webinar
    For more information on upcoming ISA events, go to isapartners.org.

    ADDING COLLEAGUES TO ISA ADVISOR
    Send name, title, email address and company name of each colleague to info@mdm.com. Only employees of ISA member companies will be added to the list to receive this weekly association update.

  • What are the Benchmarks for Success in Distribution?


    A successful benchmarking effort begins with an understanding of common performance metrics. The Annual Census of Distribution conducted by the MPI Group identifies current performance levels for key technologies and processes—from radio-frequency identification (RFID) to Six Sigma—in distribution centers and warehouse operations. Learn how savvy distributors are using benchmark metrics and adopting best practices to stay one step ahead of the competition. Click here to read the Annual Distribution Executive Summary.

    MDM NEWS UPDATE: February 14, 2008
    (Click headline to view)

    MDM BLOG: DISTRIBUTORS STAY FOCUSED DESPITE ECONOMIC TURBULENCE
    The recent National Association of Wholesaler-Distributors Executive Summit in Washington drew one of the largest audiences of wholesale distribution executives together in years. Publisher Tom Gale has attended nearly every annual NAW meeting since 1993, and this one can best be summed up by one word: Focus. The executives at the conference were focused on collecting great ideas on getting leaner, improving productivity and fine-tuning their strategies, despite talk of an economic downturn. More...

    BOOST YOUR GROWTH PLANS WITH LAWSON DISTRIBUTION
    Lawson Knows Growth in Distribution. Do you know Lawson? Lawson is a global provider of software and services specifically tailored for the distribution sector. Lawson is also an IBM Premier Business Partner. Our goal is to arm you with the knowledge and tools necessary to grow your company. The right technology solution can be the key to achieving your growth goals.

    Visit www.lawson.com/growth3 to learn more about Lawson and our IBM partnership!

    GRAINGER SPEAKS TO MDM: NEW PRODUCT LINES, PRIVATE LABEL
    MDM spoke with Seth Erickson, vice president of product merchandising for Grainger, about the $6.4 billion facilities maintenance distributor's product expansion and private label strategies. Last week, Grainger added 44,000 products to its 2008 catalog, including power-transmission products, raw materials products, and fleet maintenance products. The expansion is part of a long-term strategy to provide one-stop shopping for its customers and was driven by customer request, says Seth Erickson.

    "We have found that in MRO efficiency is king, and the more efficient we can make our customers, the more valuable we are to them," Erickson says. In fact, he says that as the economy slows, distributors and their customers must become more efficient and strategically reduce costs by consolidating purchases. Erickson also talked to MDM about its new private label, Tough Guy. More...

    Sage Software solutions are created to work the way you work.
    Sage Software specializes in bringing robust, insightful accounting and business management solutions suitable for virtually any industry. In addition, with the help of industry experts, we’ve developed solutions specifically for wholesale distributors. These solutions can help you effectively manage your inventory, ensure on-time delivery and maximize your productivity. Sage Software can provide the tools you need to optimize your inventory levels and improve profitability as your company grows.
    For more information, visit sage360.com.

    STRATEGIES FOR DEALING WITH A DOWNTURN
    Pembroke Consulting's Adam Fein wrote at his Distribution Trends blog that many wholesale distribution executives are employing strategies in the face of an economic downturn, including making acquisitions of distressed competitors, improving employee productivity (with technology) and refocusing on customer profitability. Two other ideas: Diversify your end-markets to balance out weakness in residential markets and explore the possibility of exporting. As MDM wrote recently in The Decline of the U.S. Dollar, exports – cheaper on the world market thanks to a weak dollar – have helped set off softness in the housing sector. Fein gives an example of an executive who plans to sell his company's private label overseas. More...

    MAKE YOURSELF INDISPENSABLE
    Though not as specific as Fein's strategies for dealing with a downturn, this article does offer one good point of advice that may be easier said than done, but is still important to keep in mind: "The most important step to thrive in any economy is to make yourself indispensable … In business, this means that you have become the 'must-have' provider." More...

    2008 Wholesale Distribution Economic Outlook with Adam Fein

    90 minute CD and Transcript only $209

    Benchmark your 2008 sales and marketing plan with the latest segment-specific economic data and analysis for wholesale distribution channels. Hear Fein’s insightful analytic commentary on the latest government business data, emerging macroeconomic trends and his forecast for 2008 conditions.

    Visit here to learn more and purchase the cd of this recent MDM Audio Conference.

    DISTRIBUTOR FED BY GROWTH IN NATURAL FOODS MARKET
    Starting his company out of a Volkswagen in 1976, Michael Funk, a ponytailed former garbage man, has turned his business into a Fortune 1000 company that dominates its competition, according to this Fortune magazine profile. Still sporting the ponytail and his signature purple Converse high-top sneakers – he even wore them during his first visit with Wall Street investors – Funk has turned his natural foods distribution business into United Natural Foods.

    With organic food sales on the rise (up 21% in 2006), this Dayville, CT-based distributor will generate $3.3 billion in sales this year, five times more than its closest competitor. Funk is now working to acquire Millbrook Distribution Services, a $300 million supplier of ethnic and gourmet items. More...

    Strategic Pricing with Mike Marks

    Order the 90 minute CD

    Are you searching for ways to improve your profit margin? Is it time to increase prices? How do you avoid or minimize a price squeeze?

    Listen to the real-world expertise of speakers Mike Marks and Gene Zelek as they address how to change entrenched and/or dysfunctional pricing relationships and internal structures.

    Visit here to learn more and purchase the cd of this recent MDM Audio Conference.

    SOUVENIR DISTRIBUTORS FACE THE DEMISE OF THE POSTCARD
    Here's a look by the San Francisco Chronicle at one distribution sector that has been forced to shift its focus due to shifts in customer needs and technology. The original Post Card Distributors Association recently changed its name to the Souvenir Wholesale Distributors. This smart name change – following a trend rather than fighting it – comes from the fact that postcard sales increasingly make up a smaller percentage of the distributors' overall sales (now under 10%) thanks to the popularity of digital photos, text messages and e-mail. More...

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    VISIT THE ISA RESEARCH CENTER

    ISA members receive access to more than five years of research and articles on trends and best practices for wholesale distribution companies through an exclusive agreement with Modern Distribution Management, a newsletter and information service. For more information, visit the ISA Research Center.

    ABOUT ISA ADVISOR

    ISA Advisor is a weekly news and industry update provided as a member service of the Industrial Supply Association. More information about ISA member benefits and services is available at the web site of the Industrial Supply Association.

    ISA Advisor is published weekly by Gale Media, Inc., publisher of Modern Distribution Management, on behalf of the Industrial Supply Association. 100 North 20th Street, 4th Floor, Philadelphia, PA 19103. All rights reserved. To unsubscribe from this e-mail newsletter, please use the links below.