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December 10, 2004
Best Practice Case Study: DXP Enterprises
Manufacturers: Know how to communicate with my organization
By James Webster
When you know who to go to, you can resolve problems more effectively and efficiently. As a distributor, we have the dual responsibility of communicating proficiently with both our suppliers and customers. It’s amazing to me that some of our suppliers’ representatives have never taken the time to get to know us. That scares me. Knowing the key people to deal with is vital to conducting business.
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