Leadership Essentials for Supervisors: Building the Foundation for Success

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Employees seldom leave companies - they leave their bosses. When a team suffers from high turnover, it's usually because the supervisor or manager isn't doing his or her job. This 34-min, CD-ROM training program is about making your supervisors retention-savvy team leaders who will reduce the damage - and the costs caused by attrition. Viewers will learn how to make top employees want to stick around, contribute more, and build their careers inside your organization. Once your leadership team masters these skills, productivity will skyrocket.

Learn the Key Traits Every Supervisors Must Develop
Great managers and supervisors deliver results. But they also motivate staff, reduce attrition and attract other top performers like themselves. But not all great bosses are born that way. Some must be taught. In this program, veteran management expert Glenn Shepard identifies the seven things supervisors MUST understand to excel in the jobs.

He believes that managerial achievement has a lot to do with beliefs and attitudes that can be changed and reinforced. Glenn will lay out the seven qualities of great supervisors, explaining why they’re so important and what we can all do to sharpen them. At the end of this 60-min program, participants will be able to:

• Move effectively from the front line into a supervisory position – and shift key behaviors to succeed in their new role
• Take firm positions as leaders (as opposed to being wishy washy)
• Accept that being a supervisor is not a popularity contest Prevent “Perfectionism” – a trait that can kill a supervisor’s effectiveness
• Fire employees without feeling guilty about it Empathize with employees, but at the same time maintain healthy emotional boundaries

ABOUT THE SPEAKER: Glenn Shepard is the president of Glenn Shepard Seminars in Nashville, Tennessee. He works with managers and employees to boost performance, and is the author of “How to Manage Problem Employees” and “How to Make Performance Evaluations Really Work.” His latest book, “How to Be the Employee Your Company Can’t Live Without,” was listed as the #1 Best Seller at Barnes and Noble online.