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Research conducted by MDM on the adoption and use of analytics by wholesale distribution companies revealed several key trends:
- The wholesale distribution industry is transitioning to a more data-driven mindset, but there are widely different views on what that means.
- Many distributors say they don’t have the right analytic tools, technologies and talent needed to stay competitive in quickly shifting markets.
- Survey respondents are generally satisfied with analytics centered on operational efficiencies and financial reporting, but less satisfied with deployment of more strategic tools focused on profitability, sales, marketing and service development.
This article includes:
- The evolution of Analytics
- Results from the MDM survey on use of analytics in distribution businesses
- Opportunity for competitive advantage using analytics
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