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MDM Spotlight is our new series that highlights – in these short videos – the best practices in distribution operations. You’ll hear from distributors, in their own words, how they overcome day-to-day challenges from the warehouse to the front office, as well as tried-and-true advice from experts that you can use to improve performance.
In this short video, Dr. Al Bates, Principal in the research group Distribution Performance Project, explains why distributors who set a realistic profit target, understand profit driving factors, maintain adequate revenue growth, avoid investment myopia and communicate with company leaders find themselves in the top 10% of profitable distributors.