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It's too early to perform a post-mortem on Integra. There are many questions being asked; it will be months before the dust settles. But this industry feels a sting when longstanding companies that have built reputations and strong customer loyalties disappear. Last year, Integra had more than 400 employees across a lot of smaller operating units nationwide. These had been independent companies that brought a lot of value in what their employees had given to build successful relationships with customers and suppliers.
There's also a tried and true phenomenon that is already happening with the downfall of Integra. Competitors and even former employees are filling the vacuum that's been created. New companies will be created, some with only a few employees, a laptop, a list of product sources, but most importantly, a solid relationship with a customer or two or three. If anything is proven, it's that these core relationships continue to be as important or more so today than ever before. The successful growth companies figure out how to keep these core values intact.