MDM-Podcasts-launch
Need Help? (888) 742-5060

In The News:

Make Transactions Transparent

Kaman Industrial Technologies

July 10, 2005

Who: Brian Lombardo, director of ebusiness, Kaman Industrial Technologies; Windsor, Conn.


Company Snapshot



  • Approximately 200 branches

  • 1,500 employees

  • Key customer base: Industrial machinery, food processing, primary metals, pulp and paper, cement, fabricated metals, electronics, chemicals, lumber and wood, utilities and pharmaceuticals.

When a customer is looking for a particular product, it's always been the responsibility of the inside salesperson to find it and determine a delivery date.


In the past, this process included a number of different touch points. Our Inside salesperson would check our inventory, locally and at other branches; if we didn't have it, he would hang up with the customer and ...

To Read Full Article:

Login

Subscribe for Unlimited Access

Buy This Article

Add this article to your cart for $9.95
Partner Center