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Grainger Tackles the Data Challenge

Clean data is only the first step in a searchable platform

February 25, 2015

E-commerce remains a priority for Grainger, as sales through online channels continue to grow. Paul Miller, vice president of global e-commerce, customer information and innovation for Grainger, spoke with Editor Jenel Stelton-Holtmeier at the 2015 Grainger Show, a trade show for Grainger’s employees, customers and suppliers. Miller discussed how the $10 billion distributor is addressing data challenges that come from having such a broad portfolio and how it is trying to streamline the process for customers.

This article includes:

  • E-commerce challenges
  • Improving search functions
  • Usability across platforms

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