This Munich-based, third-generation distributor of bearings, power transmission, fluid power and tooling products took a non-traditional approach to transforming into a digital distribution business. It started by digitizing and strengthening the automation capabilities of its back-end systems — purchasing, inventory management, logistics — before focusing on the sales side of the business. And it accomplished this transformation by developing its internal technology and development expertise, thus being able to customize and enhance ERP and other critical platforms. One of MDM’s 2019 Digital Innovator Award winners, here’s Ludwig Meister’s story on how the distributor has built a culture of digital innovation.
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