This is the PDF of this issue of Modern Distribution Management.
What poses the greatest threat to the master distributor model? Ask two of the master distributors featured in the latest issue of MDM Premium and they will share a similar response. Driven by factors such as increasing consolidation and the emergence of e-commerce marketplaces, homogenization and commoditization threaten to strip away the uniqueness of individual master distributors, disrupting their ability to invest in customer service and brand differentiation. Of course, master distributors don’t operate in a vacuum. The same issues they face are felt by the distributors they serve. That theme is reflected throughout this issue of MDM Premium. Our other two features — a Q&A with Cook & Boardman CEO Darrin Anderson and a feature on five emerging job roles in distribution — provide insight on specific actions distributors are taking to keep up with the pace of overall industry transformation.
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