MDM recently spoke with experts on the topic of institutional knowledge retention, and the importance of putting into place a framework for making knowledge transfer part of the company culture. This article looks at the key elements to keep in mind.
Many companies are running leaner these days.
The situation - driven by downsizing and retirements - can trigger a loss of knowledge critical to the business, an issue many managers are facing. That's something that managers everywhere in every industry overlook frequently when adjusting their work force, says David DeLong, author of "Lost Knowledge: Confronting the Threat of an Aging Workforce."
Factor into the equation higher turnover among younger ...