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President: Technology provides "defense against any threat – Amazon or otherwise"

Miami, FL-based HVACR distributor Watsco Inc. has invested millions of dollars in technology in recent years – from business intelligence to mobile apps to IT personnel. And the company is reaping numerous benefits, including $4.2 billion in annual sales and second place on MDM’s 2017 list of the Top 10 HVACR & Plumbing Distributors. Following a solid second quarter, President A.J. Nahmad and Senior Vice President Barry Logan spoke with MDM Associate Editor Eric Smith about Watsco’s technology focus.

This article includes:

• Watsco's increased technology spend
• Balancing people, process and technology to grow in sync
• Creating a culture where technology is a priority

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