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Distribution Interviews

Recommended Reading: Watsco's Unwavering Commitment to Tech

President: Technology provides "defense against any threat – Amazon or otherwise"
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MDM Interview: Watsco Aims for ‘Bigger, Better, Faster’

Commitment to technology driving HVACR distributor’s success
Miami, FL-based HVACR distributor Watsco Inc. has invested millions of dollars in technology in recent years – from business intelligence to mobile apps to IT personnel. And the company is reaping numerous benefits, including $4.2 ...
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Recommended Reading: Customer Satisfaction Drives Dakota Supply Group

After-hours initiative aims to differentiate amid changing demands.
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MDM Interview: DSG’s Late Night Loyalty Advantage

Distributor responds to shifting customer preferences with “After Hours Experts”
This article is part of MDM's 2017 Distribution Trends Special Issue. Customer satisfaction drives Dakota Supply Group. The Fargo, ND-based electrical, HVAC and plumbing distributor recently launched its “After Hours Experts” initiative to provide technical, ...
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MDM Interview: SBP Holdings Won’t Be Chasing Oil Rigs

Distributor takes more disciplined approach to crowded market
This article is part of MDM's 2017 Distribution Trends Special Issue. Challenging conditions in oil and gas markets continue to present some hurdles for hose and rigging equipment distributor SBP Holdings, but a balanced growth ...
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Recommended Reading: Avnet Reconnects with Customers

Rebranding campaign centered on unified message of "reaching further."
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MDM Interview: Behind Avnet’s Rebranding Campaign

CEO Bill Amelio talks company’s repositioning efforts in a changing industry
Avnet recently launched a rebranding campaign with a new logo, color scheme, website and tagline – “Reach Further” – with the goal of creating a unified message that “symbolizes growth and possibility.” Associate Editor Eric ...
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Recommended Reading: Top 5 Articles from 1Q

Grainger's pricing solution, disruption and a new approach to field sales garner views in the first quarter.
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Recommended Reading: ORS Nasco to Keep 'Separate Identity, Structure'

Essendant CEO says company's industrial business won't rebrand.
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Essendant Prioritizes Private Label

Company looks to increase percentage of own brand in sales.
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