Smaller distributors may not have full IT departments. Indeed, they may not even have a full-time IT director. But it’s important to have at least one person who knows the ins and outs of the software you deploy and who understands the business, according to Jim Knox, president of Allied Valve, in the Technology Case Study: Four Locations, One System.
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This is particularly true when you are implementing a new technology system, as many distributors are doing or considering right now. Because Allied Valve tapped someone to champion the implementation of a new system back in 2004, the implementation across the locations went quickly. This person should also be willing to dig in and figure out what makes the system tick to get the most out of your investment.
Allied Valve, which has grown since the original case study linked above was published in MDM, will be featured in an upcoming MDM Webcast on how cloud technology and an integrated platform has helped it grow more rapidly and reach more customers, including new customers in the booming North Dakota energy markets.
Allied Valve touts the benefits of multi-location inventory visibility and the use of iPads by salespeople in the field to check in real-time inventory and service availability. Sign-up for that free webcast. If you can’t make it, sign-up anyway and we’ll send a link after the event to watch on-demand.