I recently profiled the foodservice sector’s efforts to standardize and synchronize data throughout the channel.
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Standardizing data seems to be a universal challenge in the distribution industry, no matter the product sold. At MDM, we try to bring stories across sectors to light in the hopes that the lessons learned in one will help another as they try to do the same thing.
The foodservice sector’s approach has been a true collaboration throughout the supply chain, involving the International Foodservice Distributors Association, the International Foodservice Manufacturers Association and the National Restaurant Association. The Foodservice GS1 US Standards Initiative was launched in 2009, and so far the initiative is more than halfway to its goal of having 75 percent of the foodservice industry (as measured by revenue) voluntarily using GS1 Standards by 2015.
Here are three lessons learned from that sector’s efforts so far:
Make it an industry-wide effort. This isn’t the first time the foodservice industry has attempted to synchronize and standardize data in the channel, but previous efforts have failed. Participants say that one reason those efforts did not succeed is because they were driven by just one leg of the channel – whether that be the manufacturers or distributors.
Choose a global standard used across industries. Part of why the foodservice initiative seems to be succeeding is because they’ve brought in third-party data standards provider GS1, which has facilitated and driven similar initiatives across the grocery, apparel, health care, fresh foods, alcohol, aerospace and defense and other industries. The global data standards organization is currently used by more than 2 million companies worldwide.
- Respond immediately to issues that are slowing adoption. The foodservice initiative has several committees with members from companies from manufacturer to end-user. Regular meetings, some as frequently as twice a month, uncover issues that are slowing adoption and allow members to address those issues immediately so they can move forward.
For more on what the foodservice industry is doing, check out my article, Foodservice Sector Tackles Data Standards.
I looked at data initiatives in other sectors, and the drivers behind those, in The Business Case for Better Data.