The Top 10 most-read management tips this year highlighted industry shifts in 2012. While improving the sales process is always important, many of the most-read tips focused on the communication aspect of the sales process. In addition, interest was high for tips on ensuring successful acquisitions.
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Here are the most popular tips of 2012 (click to read):
- Avoid 'All-or-Nothing' Thinking in Strategic Planning
- Know What Your Services Are Worth to Customers
- Be Patient When Targeting Family Companies for Acquisition
- Tell Sales to Stop Talking & Start Listening
- Approach Customers the Way They Want to Be Approached
- Communicate How Customers – and Employees – Want to Communicate
- Outsource Some IT to Keep Internal Focus on Distribution
- Don't Grow Too Fast
- Use 3 Criteria for Successful Acquisitions
- Stop Thinking of Your Products as Commodities