Need Help? (888) 742-5060

In The News:

More From Mdm

Grainger on Social Media’s Role in Customer Service

Former Production Tool Supply President’s New Online Distribution Venture

Former Production Tool Supply President’s New Online Distribution Venture

June 20, 2013

For Mark Kahn, former president of his family business, industrial distributor Production Tool Supply, the rise of the Web provided the opportunity to get back into the business after retiring in 2003.

The cost and the available skillsets to build an online offering made it an attractive platform for Kahn’s new venture, Kahn Tools at Kahn Tools launched in May, and is an industrial distributor of strictly American-made products. “I didn’t see any reason to build a bricks and mortar model to do what I was doing,” Kahn said.

The distributor is adding thousands of products each month to its online offering; Kahn Tools is taking advantage of master distributors and drop-ship from manufacturers to serve its customers.

“We have unlimited scalability with our business,” Kahn said.

As long as Kahn Tools can find suppliers, the distributor can add product categories. But the company is focused on more than just selling product. It has recruited from a pool of machine shop and industrial distribution industry veterans and is focused on building a skilled employee base throughout the country. “The biggest number on our home page is our phone number,” Kahn said. That differentiates the online-only venture from others, such as, he said.

“In addition to supporting the American economy exclusively by buying from us,” Kahn said, “they will also have the opportunity to deal with seasoned professionals who spent their careers in specific product categories.”

Kahn Tools is concentrating on the small or mid-sized customer, and Kahn said the distributor has not had much trouble recruiting suppliers who are interested in the platform’s exclusive focus on American-made products. They “know they won’t be competing ever with an imported product with the online catalog we’re offering,” Kahn said.

Listen to the interview with Kahn below:

Read about more entrepreneurs in the industry, and what’s driving their success, in the recent MDM article, The New Distribution Company. 

© 2019 Gale Media, Inc.

Please do not reprint MDM's content on your website without MDM's express permission as it is copyrighted material. To gain permission, email us, or call 1-888-742-5060. For information on PDF or print reprints, visit MDM welcomes inbound links from your site. Please cite Modern Distribution Management.

2018-top-distributors-listThe 2018 Top Distributors List

This free PDF includes lists of top distribution companies across 14 sectors.

You will also receive MDM Update, our daily distribution e-newsletter & other distribution-focused content.

Download the Free PDF now >>

MDM-UpdateMDM Update: Daily Newsletter 

Sign up to read the best source for news & trends in wholesale distribution, MDM Update. Delivered daily to your inbox. 

Sign-up for MDM Update >>

Post a comment to this article

Partner Center