Distributors using eCommerce but not integrating it with their CRM software are missing out on segmentation and analysis of their customer base and using what they learn to maximize marketing and service.
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The same bad actor re-encrypted previously stolen sensitive information, apparently just as the distributor had recovered from the initial breach.
Tom Gale recaps the unique industry event that connected distributors exploring disruptive tech and emerging solution providers, including insights from Grainger and Graybar's CEOs.
"AI Ready" follows recent news out of Amazon this year regarding how the company is using the technology to improve its own offerings.
Amazon has upped the ante on its latest warehouse robot model. The new Titan robot can lift double that of its robot predecessor.
Meanwhile, headcount is expected to scale from an initial 200 to about 500.
Access to marketplaces' growing demand may seem attractive, but juggling their distinct sets of shipping and delivery requirements can be tricky. Andrew Stephens advises on best practices.
The B2B marketplace giant release the findings of its third annual State of Procurement Report. We detail some of the key stats.
A cyberattack on Henry Schein forced the healthcare products distributor to take systems offline and update its financial guidance.
In the last of his three-part series, Randy MacLean says you'll be surprised at what's possible in using sales to gain at least some immunity from labor cost challenges.
The B2B marketplace’s worldwide director, Todd Heimes, joins us to discuss how Amazon Business is constantly innovating to cater to today’s B2B buyer, and why it sees immense opportunity ahead.
An Ace Hardware official said its systems are restored a little over a week after a cyberattack disrupted shipments and online orders.Â
Ferguson locations nationwide have joined Trimble's digital pricing and procurement network to further digitize the construction supply chain.
Are you an early adopter? Are you falling behind the curve? Where do you stand among all the hype of generative AI in distribution?
The new offering lets customers split the total cost of eligible purchases and pay over time with without late or hidden fees.
Amid marketplace complexity, efficient inventory management can guide distributors through the fog. James Mallory advises on how modern ERP can serve as your inventory management beacon.
'We are currently unable to process orders online,' a banner reads on the hardware retailer's website.
In the second of his three-part series, Randy MacLean shows the manageable metrics that drive operational efficiency and guide labor assignments.
However, certain markets continue to see strong demand and runway, led by U.S. manufacturing.
The rideshare company says it will charge a flat fee of $5 for the service or $3 for its Uber One members.
