6309 Monarch Park Place, Suite 203
Niwot, CO 80503, USA
Phone (303) 443-5060
Toll free (888) 742-5060
Headquarters: Port Chester, NY
2016 Revenues: $62 million
Change in Sales from 2015: 6.9%
Key Executives: Stewart Strauss, president & CEO; Rachel Eckhaus, CFO
Strauss Paper serves Connecticut, New Jersey and New York. It sells janitorial supplies and equipment; washroom supplies; and green products. The distributor also provides training and equipment repairs. Customers range from small to large facilities and include building service contractors, property managers, and healthcare, education, hospitality and transportation facilities.
The company is focused on what President & CEO Stewart Strauss calls its "white glove service" for customers. "We need to continue to improve service all the time, and much of that is technology-driven," he says. "We need to make it easier for the customer to do business with us and at the same time creating an environment that has a little stickiness to it so they're happy with they're have and not easy to duplicate elsewhere."
Strauss saw about a third of its 2016 revenue come from e-commerce and is targeting the office market, private schools, higher education and health care as growth industries in 2017.