In this MDM Webcast, David Koenig, Global Wholesale Industry Principal, SAP, and Angela Troccoli, Sr. Director Product Marketing, Global B2B, Mirakl, join Eric Smith, senior editor, MDM, to “myth-bust” some of the top misconceptions that many distributors harbor about the cost, time, and talent needed to deliver an exceptional e-commerce experience for customers.
Join us for this webcast where Kelly Squizzero, senior director industry and solution strategy, Infor, and Eric Smith, senior editor, MDM, discuss the eye-opening results of a recent MDM-Infor survey. In it we gauged how distributors invested in technology before and during the pandemic, and their plans moving forward. In addition, we’ll talk about how the pandemic altered companies’ outlooks on the myriad ways those investments might enhance customer service.
Join our next Sales GPS Roundtable as MDM CEO Tom Gale and co-host Mike Marks of Indian River Consulting Group continue to explore the latest developments in the journey of how distributors are innovating the sales process. We’ll catch up with Justin Roff-Marsh, founder of Ballistix and author of The Machine, to talk about what sales process transformation looks like in 2021.
Learn how to build business by freeing up your team to grow revenue, cross-sell, and provide a deeper level of service, all without changing headcount. Join us on Thursday, March 11, for a discussion with industry leaders. You’ll hear real-life examples of how freeing up CSRs can transform bottom lines and leave with immediate take-aways to apply the best practices to your business.
The year 2020 showed us that e-commerce has never been more important for B2B purchasing. As distributors, you want to accelerate your e-commerce presence, but are faced with so many options — do you build or enhance your own, do you partner with others, do you sell on a marketplace, or all of the above? Once you’ve committed to an e-commerce strategy, how do you ensure you are investing in the right resources to support the strategy for the long-term? This webcast will help you evaluate your options and break down simple but important elements of how to operate in a marketplace format.
The challenges of 2020 forced many distributors to make fast pivots in order to steady day-to-day operations. And what’s more, resolving these unexpected problems left little time to make forward-thinking process improvements.
Fortunately, modern ERP technology offered agility and stability – and a strong foundation for change. Learn how smart distributors leveraged their ERP solution to overcome last year’s extraordinary challenges
Start 2021 off with the economic forecast you need to set priorities and make operational decisions. Join Baird Senior Research Analyst David Manthey, NetSuite VP Ranga Bodla and MDM CEO Tom Gale for our popular annual breakdown of macroeconomic and distribution-specific trends, competitive moves and 2021 outlook.
While e-commerce projects consume the attention of many CEOs, they are only one piece of what needs to be a more comprehensive strategy. The real battles for customer engagement, service and seamless experience will be won across several digital fronts and forms of digital order management. Listen to MDM CEO Tom Gale in a conversation with Christian Wiltrout, COO of SureWerx, and Ray Grady, CEO of Conexiom, as they discuss the latest tactics to stay ahead of customers in 2021.
This year has pushed every leader to look hard at how technology can support the sales team better. Our one-hour Sales GPS call Dec. 8 focuses on the new equation in sales process – how to integrate sales and marketing with the right technology to get better results. Join MDM CEO Tom Gale and co-host Mike Marks of Indian River Consulting Group as they dive deep with two digital experts and implementers.
While many businesses scrambled to adjust to the realities of 2020, Würth was prepared and ready to meet quickly evolving customer needs. In fact, the company went from one of the resources its clients call to the first resource, says CEO Dan Hill. How did they make it happen—and where is the distribution leader headed next? Join us for the next edition of MDM Live as Hill and MDM CEO Tom Gale engage in an in-depth discussion on the company’s strategy.
Register to watch this MDM Webcast on demand for all things cash flow, including how one distributor is avoiding cash flow pitfalls, tips from webcast sponsor Versapay on improving cash flow and protecting margins, and a host of solutions for companies of all sizes to ensure they have a cash buffer for any economic condition.
This webcast will show you why e-commerce is now table stakes (even in the world of B2B purchasing) and how your company can meet customer demands in the age of COVID - and beyond. MDM and Shannon Hane, senior product marketing manager at Adobe, will take you through the necessary steps to not only close the gap on early adopters but also further differentiate from your competitors.