Learn how to build business by freeing up your team to grow revenue, cross-sell, and provide a deeper level of service, all without changing headcount. Join us on Thursday, March 11, for a discussion with industry leaders. You’ll hear real-life examples of how freeing up CSRs can transform bottom lines and leave with immediate take-aways to apply the best practices to your business.
The year 2020 showed us that e-commerce has never been more important for B2B purchasing. As distributors, you want to accelerate your e-commerce presence, but are faced with so many options — do you build or enhance your own, do you partner with others, do you sell on a marketplace, or all of the above? Once you’ve committed to an e-commerce strategy, how do you ensure you are investing in the right resources to support the strategy for the long-term? This webcast will help you evaluate your options and break down simple but important elements of how to operate in a marketplace format.
The challenges of 2020 forced many distributors to make fast pivots in order to steady day-to-day operations. And what’s more, resolving these unexpected problems left little time to make forward-thinking process improvements.
Fortunately, modern ERP technology offered agility and stability – and a strong foundation for change. Learn how smart distributors leveraged their ERP solution to overcome last year’s extraordinary challenges
Start 2021 off with the economic forecast you need to set priorities and make operational decisions. Join Baird Senior Research Analyst David Manthey, NetSuite VP Ranga Bodla and MDM CEO Tom Gale for our popular annual breakdown of macroeconomic and distribution-specific trends, competitive moves and 2021 outlook.
While e-commerce projects consume the attention of many CEOs, they are only one piece of what needs to be a more comprehensive strategy. The real battles for customer engagement, service and seamless experience will be won across several digital fronts and forms of digital order management. Listen to MDM CEO Tom Gale in a conversation with Christian Wiltrout, COO of SureWerx, and Ray Grady, CEO of Conexiom, as they discuss the latest tactics to stay ahead of customers in 2021.
This year has pushed every leader to look hard at how technology can support the sales team better. Our one-hour Sales GPS call Dec. 8 focuses on the new equation in sales process – how to integrate sales and marketing with the right technology to get better results. Join MDM CEO Tom Gale and co-host Mike Marks of Indian River Consulting Group as they dive deep with two digital experts and implementers.
While many businesses scrambled to adjust to the realities of 2020, Würth was prepared and ready to meet quickly evolving customer needs. In fact, the company went from one of the resources its clients call to the first resource, says CEO Dan Hill. How did they make it happen—and where is the distribution leader headed next? Join us for the next edition of MDM Live as Hill and MDM CEO Tom Gale engage in an in-depth discussion on the company’s strategy.
Register to watch this MDM Webcast on demand for all things cash flow, including how one distributor is avoiding cash flow pitfalls, tips from webcast sponsor Versapay on improving cash flow and protecting margins, and a host of solutions for companies of all sizes to ensure they have a cash buffer for any economic condition.
This webcast will show you why e-commerce is now table stakes (even in the world of B2B purchasing) and how your company can meet customer demands in the age of COVID - and beyond. MDM and Shannon Hane, senior product marketing manager at Adobe, will take you through the necessary steps to not only close the gap on early adopters but also further differentiate from your competitors.
Join us for the next episode of MDM LIVE. We are joined by Mike DeCata, president and CEO of Lawson Products Inc. We’ll check in with DeCata on how Lawson’s team, customers and suppliers have been handling the pandemic and how things look as we start Q4. We’ll also ask him about the company’s key strategic shifts in 2020, the role that culture plays at Lawson and his strategic priorities/outlook for 2021.
Automation is emerging as a top priority in 2020. Join us for our next webcast as we look at new ways to approach inventory management to ensure high customer service levels, with a combination of forecast methodology and technology leverage. Tom Gale will be joined by Jeffrey Porter, CMO of Stock IQ Technologies.
There’s a sea change in the way distributors are resetting, rebuilding and refocusing their teams three quarters through the toughest year most companies have faced. Join us for the September edition of MDM LIVE as we discuss innovative ways distribution leaders are creating new value propositions for their customers and carving out stronger competitive differentiation for 2021.
Tom Gale and Mike Marks will kick off the program to share what they are hearing from a wide range of distribution sectors, and will also talk with Scott Bebenek, Vice President of industrial buying group IBC.
With the onset of COVID-19, distributors have had to re-evaluate business operations like never before. And many leaders are using this massive disruption to normal operating procedures to reposition for the future and build a more agile and resilient business. MDM CEO Tom Gale will share the latest MDM research into how the nature of work and role of technology is rapidly changing in distribution.
Scott Young, President of George E. Booth Co., a Midwest distributor of process instrumentation products and services, talks with MDM's John Gunderson about the company's launch of a cloud-based ERP system at the beginning of 2020. The timing could not have been better.
As Young shares in this Spotlight video, the company was able to pivot quickly in mid-March when its 75-person workforce started working from home. The move allowed the team to focus on revenue-generating activity and value-added services to support customers, while reducing costs by automating back-end processes.