Events

The landscape of digital platforms, networks and marketplaces has become more complex, more fragmented, and more threatening to traditional distribution channels. VCs, startups and tech monopolies are all investing heavily – and distributors risk being left behind. But there is also more opportunity for innovators. Join Alex Moazed and Nick Johnson of Applico, along with MDM’s Tom Gale, as they examine the current state of distribution tech innovation and investment, the evolution of B2B marketplaces, and effective strategies for distributors to mitigate risk and capture growth opportunities.

Implementing and adopting a CRM presents a unique set of challenges for distributors. When done right, a CRM will help sales teams crush their quotas, accelerate sales cycles and collaborate across the company. Join us on May 5 as we discuss the importance of finding the right CRM for your business and methods for fostering user adoption. 

Many distributors focused on e-commerce in the first round of digitizing the organization. What’s next? There are great digital power tools – AI, ML, BI, automation and more – available today, but are we in danger of putting the cart before the horse? Of pointing tech at specific problems without looking at the bigger picture? Join me for a conversation with John Wiborg, President & CEO of Stellar Industrial Supply, and Aaron Howard, CEO of Mass Ingenuity, as we discuss ways to create high-performing distribution organizations with common-sense digital deployment focused on business outcomes.

What are the requirements for an engaged customer experience in 2022? In this webcast, MDM will share the results of its latest research to benchmark how innovative distributors are transforming customer service and engagement strategies today. In a distributor panel discussion, we’ll also explore what an integrated customer-service strategy looks like, and the shifting formula of people, process and technology that provides the best results for customer retention and delight.

Supply chain shortages and inflation pressure consumed most of our attention this past year.  What can we do to stabilize operations in the midst of market turbulence, while harvesting margin buried in our data?  Join ProfitOptics Founder Tony Pericle and MDM’s Tom Gale in this interactive 60-minute webcast as they explore the power of analytics to enable your team to be agile, do more in less time, and prioritize their time to grow revenue and margin.

The challenges distributors faced these past two years are setting the agenda for 2022 – supply chain, shifting customer and workforce dynamics, margin pressures and more. Join Brian Friedle of White Cup Solutions and Tom Gale of MDM for this free one-hour webcast on Feb. 10 as we explore the analytics and KPIs helping distributors become more proactive and predictive in managing market instability.

Benchmark your sales and growth expectations for 2022 with MDM’s annual industry forecast, review of macroeconomic and distribution-specific trends, and the latest exclusive Baird-MDM MarketPulse survey insights. Join Baird Senior Research Analyst David Manthey, NetSuite VP Ranga Bodla and MDM CEO Tom Gale for the data and insights on how to best navigate the conflicting market signals shaping 2022.

With turbulence and instability defining current market conditions, many distributors are either using 2021 or even 2019 as a roadmap for 2022 sales targets. Ouch. Join the MDM Analytics team in this free 60-minute webcast at 1 p.m. EST, Thursday, Jan. 6, as we share the tactics and templates high-performing teams are using to plan, forecast and focus on the highest-potential accounts.

Security, agility, flexibility – these are defining competitive advantage in today’s disruptive markets. In this webcast, we’ll explore key drivers for cloud-based ERP adoption and how distributor IT teams are migrating to strengthen competitive positions while lowering operational costs. Maturing cloud-based ERP platforms are enabling distributors to be more strategic, cost-effective and customer-centric.

Register for this webinar for actionable procure-to-pay (P2P) optimization strategies, and discover how AI-driven automation facilitates key competitive advantages.