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Amazon Explores AI in eCommerce Product Search

Amazon may be eyeing the integration of ChatGPT-esque AI into its eCommerce product search function.
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It looks like Amazon may be eyeing the integration of artificial intelligence into its eCommerce product search feature.

Recent job posting descriptions calling for software development engineers clued Bloomberg News into the possible ChatGPT-esque move. 

According to Bloomberg, the job postings say the eCommerce giant is “reimagining Amazon Search with an interactive conversational experience” and implementing a “new AI-first initiative to re-architect and reinvent the way we do search through the use of extremely large scale next-generation deep learning techniques.”

Learn more in Bloomberg’s report

The potential of the AI technology in eCommerce product search to help users receive personalized suggestions and compare products is just one way retailers and distributors are seeking to utilize the technology. 

MDM Executive Editor Mike Hockett discussed how AI chatbot tech is being utilized by another retail giant in supplier negotiations, and gives insights into how it can apply in distribution, in his latest blog.

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