Parts Town Launches Visual Search for HVAC Technicians - Modern Distribution Management

Log In

Parts Town Launches Visual Search for HVAC Technicians

The mobile app scanner allows technicians to identify the exact OEM parts needed for HVAC equipment repairs.

Parts Town — a distributor of OEM foodservice, HVAC and residential appliance parts — has added a visual search capability to its mobile app.

The Addison, IL-based company said its new HVAC Data Plate Scanner allows HVAC technicians to identify and purchase the parts they need with a simple scan of the data plate on HVAC equipment.

This streamlines the process that would traditionally have technicians relying on deciphering model and serial numbers from data plates, Parts Town noted, which often comes with errors or delays. The new feature negates this with optical character recognition (OCR) technology.

“The scanner allows technicians to quickly and accurately identify the exact OEM parts needed for HVAC equipment repairs,” the company stated in a July 9 news release. “The functionality not only saves time but also ensures accuracy, as it directs users to a landing page that lists all parts associated with the model, making the service call process more efficient and effective.”

The HVAC Data Plate Scanner is currently in beta testing for Parts Town, during which it plans to gather customer feedback and continuously improve the feature.

Learn much more about the feature here.

Related Posts

Share this article

About the Author
Recommended Reading
Leave a Reply

Leave a Comment

Sign Up for the MDM Update Newsletter

The MDM update newsletter is your best source for news and trends in the wholesale distribution industry.

Get the MDM Update Newsletter

Wholesale distribution news and trends delivered right to your inbox.

Sign-up for our free newsletter and get:

  • Up-to-date news in a quick-to-read format
  • Free access to webcasts, podcasts and live events
  • Exclusive whitepapers, research and reports
  • And more!


articles left

Want more Premium content from MDM?

Subscribe today and get:

  • New issues twice each month
  • Unlimited access to, including 10+ years of archived data
  • Current trends analysis, market data and economic updates
  • Discounts on select store products and events

Subscribe to continue reading

MDM Premium Subscribers get:

  • Unlimited access to
  • 1 year digital subscription, with new issues twice a month
  • Trends analysis, market data and quarterly economic updates
  • Deals on select store products and events



You have one free article remaining

Subscribe to MDM Premium to get unlimited access. Your subscription includes:

  • Two new issues a month
  • Access to 10+ years of archived data on
  • Quarterly economic updates, trends analysis and market data
  • Store and event discounts

To continue reading, you must be an MDM Premium subscriber.

Join other distribution executives who use MDM Premium to optimize their business. Our insights and analysis help you enter the right new markets, turbocharge your sales and marketing efforts, identify business partners that help you scale, and stay ahead of your competitors.

Register for full access

By providing your email, you agree to receive announcements from us and our partners for our newsletter, events, surveys, and partner resources per MDM Terms & Conditions. You can withdraw consent at any time.

Learn More about Custom Reports

Request a Market Prospector Demo

  • This field is for validation purposes and should be left unchanged.