James Dorn of the Dorn Group joins MDM’s Tom Gale to discuss ‘shoring’ opportunities and strategic implications for distributors. We’re moving from digital defining seamless service to a broader supply-chain transformation that mitigates risk for customers by creating better transparency and deeper engagement.
Want to be a guest on the MDM Podcast? Have someone you want to hear from or a topic you want us to cover?
S7E15: BlackHawk Industrial’s John Mark on Strategy, Growth and Leadership
Quicktake 11.18.22: Tailwinds & Macrotrends for Distributors
Disruptive market conditions breed opportunity. In this episode, IRCG’s Mike Marks and MDM’s Tom Gale look past the horizon at the larger macrotrends shaping growth opportunities for distributors over the next several years – electrification, infrastructure, energy transition, sustainability and demographic shifts.
S6E2: Digital Transformation: What does it really mean for distributors?
Shift7 Digital CEO Andrew Walker draws on his extensive B2B consulting experience with distributors and manufacturers — including Global Industrial — to share what makes for an effective technology strategy. Listen to hear why a product-first focus doesn’t work in distribution e-commerce, the benefits of content storytelling and other ways to differentiate your company’s online experience.
S6E1: Interview with Al Bates, Distribution Performance Project
In this episode, Al Bates, principal of Distribution Performance Project and guru of financial performance benchmarking, shares three factors for how smaller distributors can gain competitive advantage against larger competitors as he sees high-touch customer opportunities developing. He also discusses why he wrote his latest book, Profit Guide for the Small Distributor, where he details a profit-first methodology and playbook.
13: Interview with Zoro’s Tracy Buelow on building a credible e-commerce platform
In this podcast, Tracy Buelow, senior director of business development at Zoro, talks about the business elements that are essential to the success of e-commerce platforms and the pandemic’s lasting effect on distributors’ approach to e-commerce.
12: Interview with Will Humsi, Simon-Kucher & Partners, on inflation management
What separates businesses that are successful at recouping inflationary pressures versus those that aren’t? Drawing from more than a decade of experience in B2B pricing, sales and strategy consulting, Will Humsi, partner at consultancy Simon-Kucher, shares ways distributors can be strategic about their pricing strategy to combat inflation and other margin-reducing factors.
10: Interview with Jinny Kcehowski, Curbell Plastics, on the Latest Training Techniques
A lot has changed in distribution training best practices in the decade-plus since Jinny Kcehowski took over internal employee training at Curbell Plastics. And that was before the pandemic sent everything virtual. In this podcast, Kcehowski discusses how to use training as a retention technique, pitfalls to avoid and the future of employee development.
10: Interview with Mark Roberts, CEO, OTB Solutions on Sales Team Effectiveness.
Distribution sales strategist Mark Roberts has one question for you: Do you really need more sales people? Perhaps the real question should be: How can I make the most out of my existing sales team? Roberts breaks down the latest thinking on distribution sales team effectiveness, including how to determine who might be better placed in another position.
9: Motion President Randy Breaux: Listen to Customers and Be Transparent with Employees
In this podcast, Motion President Randy Breaux talks about the lessons learned last year and this year, and what he sees coming down the pipe in 2022. There has been an abundance of lessons learned by distributors ever since the pandemic hit last year, but Motion President Randy Breaux says some of the biggest include a better human touch with employees and keeping a laser focus on what customers want.
8: Interview with Dave Flitman, CEO, Builders FirstSource, on what’s driving growth, the importance of M&A and the role technology plays for the distributor
In the latest MDM Podcast, Dave Flitman, president and CEO of Builders FirstSource, discusses on a wide range of topics, including where the company sees organic growth white space, how M&A — most notably the 2020 merger with BMC Stock Holdings but other smaller deals, too — is reshaping the company and how it views technology as a differentiator.
7: Interview with Ferguson’s Kelsey Bergan and Denise Vaughn on Sustainability in Distribution
Sustainability is more than a buzzword at Ferguson. It’s an integral part of the distributor’s business practices that touches on all areas of company operation. It’s also key to the organization’s community outreach efforts. Hear Kelsey Bergan, director of sustainability, and Denise Vaughn, SVP of sustainability and communications, address their key focus areas and share advice for other distributors who want to improve environmental efforts.
6: Interview with Dan Tinker on SRS Distribution’s rapid growth and what’s next for the building materials distributor
In the latest MDM Podcast, Dan Tinker, president and CEO of McKinney, Texas-based building materials distributor SRS Distribution, dishes on a wide range of topics, including the company’s private equity backing, its unique and aggressive acquisition strategy that complements SRS’s greenfield approach, and what’s been driving growth since the company was formed in 2008.
5: Interview with Winsupply President John McKenzie on how his company is solving supply chain and labor issues
In this podcast, Winsupply President John McKenzie talks about how his company is addressing supply chain constraints, the labor shortage and hybrid training, as well as how Winsupply is driving more of its business to digital.
4: Interview with Jon and Matt Schreibfeder of Effective Inventory Management on best practices in inventory management
Jon Schreibfeder has received more calls in the last six months from distributors looking for inventory management consulting than at any other time in his 40+ years in the field. Listen in as the Schreibfeders share their insider tips on practical, data-based solutions to handle today’s supply chain disruptions.
3: Interview with Will Matthews of Matthews Performance Group on talent management
There are many elements in life and business that we cannot control. But when it comes to tackling talent management challenges like recruiting and retention, board-certified coach Will Matthews explains how we can adjust our behavior in order to play to the strengths of our best employees and recruits. Matthews shares simple ways for distributors to create a rapport that builds on working relationships and increases job satisfaction on all sides.
2: Interview with David Oldfather and Mike Wentz of IDEA on competitive technology in distribution
1: Interview with Essendant President and CEO Harry Dochelli on the company’s ongoing transformation
Harry Dochelli has both experienced and orchestrated plenty of change at Essendant, the Deerfield, Illinois-based wholesaler of office products, furniture, breakroom, JanSan and Safety product categories. In addition to navigating the disruption of the last 18 months, Dochelli has guided the company through new ownership and other organizational shifts in recent years. In this MDM Podcast, Dochelli discusses lessons learned during COVID-19 and how Essendant is well-positioned for the post-pandemic economy.
16: Interview with NetPlus Alliance’s Jennifer Murphy and Developing Professionals’ Lori Miller on organizational restructuring
15: Interview with Alex Moazed, Applico CEO, on key characteristics of successful marketplaces
Hundreds of e-commerce marketplaces have popped up in the last few years. How can a distributor distinguish those that are more likely to last? Digital platform consultancy Applico’s CEO Alex Moazed and Managing Director Nick Johnson address the details behind their company’s top marketplaces ranking and how they see distributors using such platforms to compete with Amazon and other online giants.
14: Klaus Werner, Chief Marketing Officer, Global Industrial, and a Digital Innovator Award winner
Klaus Werner, the chief marketing officer at Global Industrial Co., was named one of MDM’s Digital Innovator Award winners because of the numerous initiatives he has helped drive at the industrial distributor in this last pandemic-plagued year. In addition to leading the company’s rebranding efforts, including a website redesign, Werner oversaw the creation of a Knowledge Center that provides customers with expert advice and product info. He also managed a new social media campaign that saw Global Industrial venturing into the unlikeliest of channels for a distributor — TikTok. In this edition of the MDM Podcast, Senior Editor Eric Smith speaks with Werner about the busy year for him and his team, and how their initiatives resulted in measurable improvement for Global Industrial’s bottom line.
13: Interview with Palmer-Donavin CEO Robyn Pollina on why inventory is the new king
Building materials distributor Palmer-Donavin is feeling the crunch of labor shortages and supply constraints that many distribution companies now face. But despite those obstacles, it’s been a banner year for Palmer-Donavin. In this MDM podcast, CEO Robyn Pollina shares the secret to the company’s success in handling ongoing challenges, and discusses operational improvements the company is embarking on to ensure a strong future.
12: Interview with Kevin Short, ORS Nasco/MEDCO Tool President & CEO
Starting his role with ORS Nasco in early 2020 after a 25-year career in other industrial distribution sectors, Kevin Short discusses how the company – with a diverse set of customer segments and 450,000 SKUs – navigated 2020, its transformation and unique positioning as a wholesaler, how its value proposition is evolving and the nature of leadership in 2021.
Investment Banking Directory
The MDM Investment Banks in Distribution directory is a listing of firms with expertise in the wholesale distribution industry.