BMC Select's Approach to Best Practices - Modern Distribution Management

Log In

BMC Select’s Approach to Best Practices

And why distributors need to take care when looking to a best practices approach for improvement.

BMC Select, Boise, ID, a distributor and supplier of building materials and construction services, has launched a Millwork Best Practices Council. BMC Select says Millwork is its top segment.

We Deliver Distribution News to Your Inbox
Sign up below to receive MDM Update, your free weekly distribution news update by email.


Dave Ondrasek, vice president and general manager of the company's Houston operations, will lead the best practices group. He will work with senior management and corporate purchasing personnel to identify strategic objectives for the company's more than two dozen millwork facilities in eight states. Ondrasek will focus on sales strategies, sourcing and vendor relationships, equipment utilization, productivity and expansion opportunities.

According to President and COO Stan Wilson, establishing best practices councils is not new territory for BMC SELECT, which previously maintained similar advisory panels for its millwork and truss operations, as well as other key segments of its business. “In the past, best practices councils provided us with significant input and analysis that helped improve our operations potential and our financial opportunities,” Wilson said in a news release today. “The millwork group is merely the first such council we’re emphasizing since we have united under a single new brand.”

MDM recently published an exclusive excerpt from the National Association of Wholesaler-Distributors book, Value Creation Strategies for Wholesaler-Distributors, about the trouble with best practices. Mike Marks, Michael Emerson and Steve Deist wrote that while the best practices approach to making change comes from a good place – finding a way to improve our own business by emulating high-performing organizations' processes – distributors need to take care that they are also examining underlying assumptions, market forces or organizational problems. The authors wrote that many distributors initiate process improvement projects for tactical rather than strategic reasons:

"By this we mean that the justification for the project was a perceived deficiency against some form of best practices standard rather than an opportunity to close a market gap. It is important to emphasize that tactical does not necessarily mean bad.

"… Improvement projects often spring from the perceptions of a problem (such as losing sales events) for which wholesaler-distributors seek a straightforward solution (such as more training). This approach is consistent with the world view of winning more events than losing, which we described earlier. Based on a sample of current and past projects undertaken by many companies, more than two-thirds of major wholesaler-distributor process improvement initiatives are driven by tactical considerations instead of closing market gaps."

Read the excerpt of this book here: The Trouble with 'Best Practices'

Learn more about the authors.

Order the book from NAW.

Share this article

About the Author
Recommended Reading
Leave a Reply

Leave a Comment

Sign Up for the MDM Update Newsletter

The MDM update newsletter is your best source for news and trends in the wholesale distribution industry.

Get the MDM Update Newsletter

Wholesale distribution news and trends delivered right to your inbox.

Sign-up for our free newsletter and get:

  • Up-to-date news in a quick-to-read format
  • Free access to webcasts, podcasts and live events
  • Exclusive whitepapers, research and reports
  • And more!


articles left

Want more Premium content from MDM?

Subscribe today and get:

  • New issues twice each month
  • Unlimited access to, including 10+ years of archived data
  • Current trends analysis, market data and economic updates
  • Discounts on select store products and events

Subscribe to continue reading

MDM Premium Subscribers get:

  • Unlimited access to
  • 1 year digital subscription, with new issues twice a month
  • Trends analysis, market data and quarterly economic updates
  • Deals on select store products and events



You have one free article remaining

Subscribe to MDM Premium to get unlimited access. Your subscription includes:

  • Two new issues a month
  • Access to 10+ years of archived data on
  • Quarterly economic updates, trends analysis and market data
  • Store and event discounts

To continue reading, you must be an MDM Premium subscriber.

Join other distribution executives who use MDM Premium to optimize their business. Our insights and analysis help you enter the right new markets, turbocharge your sales and marketing efforts, identify business partners that help you scale, and stay ahead of your competitors.

Register for full access

By providing your email, you agree to receive announcements from us and our partners for our newsletter, events, surveys, and partner resources per MDM Terms & Conditions. You can withdraw consent at any time.

Learn More about Custom Reports

Request a Market Prospector Demo

  • This field is for validation purposes and should be left unchanged.