Capturing the Power of Customer Surveys
Done right, customer surveys can provide valuable insights into your customer base. Done wrong, they can alienate those customers and damage your company’s reputation for being easy to do business with. This article examines ways to ensure your surveys provide the best results.
This article includes:
- Creating Segments
- Asking tangible questions
- Measuring actions
Subscribers should log-in below to read this article.
Not a subscriber? Subscribe below or learn more. Subscribers also have access to the following related articles:
- How to Navigate Key HR Issues in 2017
- Top Trends for 2017
- The Future of Relationship Selling: The Gorilla in the Room, part 2
Sign Up for the MDM Update Newsletter
The MDM update newsletter is your best source for news and trends in the wholesale distribution industry.