Behind Grainger’s E-Commerce Strategy

In 2013, Grainger surpassed $3 billion in sales from e-commerce channels, representing a third of total company sales. Paul Miller, vice president of global e-commerce for Grainger, spoke with Editor Lindsay Konzak about Grainger’s approach and plans for e-commerce.

This article includes:

  • How the distributor approaches e-commerce
  • Grainger's multichannel approach
  • Where Grainger sees opportunity with technology

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  • The State of E-Commerce in Distribution
  • Grainger's E-Commerce Evolution
  • Beyond Amazon: E-Commerce's Impact on Wholesale Distribution Markets
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