The 2020 Mid-Year Economic Update_long

MDM Interview: Operations as a ‘Lever for Innovation’

Too many companies do not consider operations to be a source for innovation, but this area is ripe for developing innovative strategies for distributors, according to Karan Girotra, co-author of The Risk-Driven Business Model and professor of technology and operations management at the international business school INSEAD. Girotra recently spoke with Associate Editor April Nowicki about how to create a culture of questioning an existing business model, improving decision-making structure and empowering everyone to innovate.

This article includes:

  • How to change the decisions made in your company
  • Why to change those decisions
  • Innovative operations strategies for better management and return

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