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Case Study: How to Effectively Implement Transformative Tech - Digital Download


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Fastener distributor Specialty Bolt & Screw's strategic response to new market realities

Distributors know they need to invest in technology to keep pace with changing customer demands and new market realities. But identifying the right technology partner and deciding where to spend money can be daunting – and missteps can cause harm in the process.

In this 60-minute webcast, Keith Underwood, vice president of business development at Specialty Bolt & Screw, and Joe Kallal, vice president of sales at Apex Supply Chain Technologies LLC, outline the strategic approach that SBS took when enhancing its inventory management and other technological capabilities, including hurdles to overcome and best practices to mirror for achieving sustained success.

Underwood and Kallal discuss:

  • Importance of the C-suite prioritizing technology investment
  • What to look for in a technology partner
  • Roadblocks you'll need to overcome along the way
  • How this successful partnership created new business
  • How to measure goals with tech investment

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Keith UnderwoodKeith Underwood, Vice President of Business Development, Specialty Bolt & Screw

Keith has nearly 20 years of experience in the fastener and c-commodities industry. He joined SBS in 2013 and leads the company’s Global Commodity Management and business development team, ensuring a high level of client satisfaction and value. Prior to joining SBS, Keith owned Woodland Fastener Solutions LLC, a distributor focused on direct-to-engineer sales and back-end supply chain establishment. He has also served in leadership roles with several large distributors throughout the Northeast. Keith holds a Bachelor of Business Management in International Business from Post University.

Joe KallalJoe Kallal, Vice President of Sales, Apex Supply Chain Technologies LLC

Joe has proven success in achieving market share growth, customer retention and increased profitability through a disciplined sales process and consultative selling. 

Joe holds an engineering undergraduate degree, MBA and combines military experience to offer a differentiated perspective on leadership, organizational structure and aggressive sales growth. He has held senior positions at Power Analytic Corporation, Symantec, WESCO Distribution, Rockwell Automation, Mitsubishi America and Eaton - IDT.

Eric Smith, Associate Editor, Modern Distribution ManagementEric Smith, Associate Editor, Modern Distribution Management

Eric joined MDM as Associate Editor in September 2014. A native of Memphis, TN, Eric is an award-winning journalist who earned a Bachelor of Arts in English from Rhodes College. Among his many writing stints, he has worked as a sports reporter in Alaska, and also has written for a children's hospital and major university. Prior to joining MDM, he spent close to eight years as a business reporter and editor for The Daily News in Memphis – renowned as America's Distribution Center – where he covered logistics, distribution and commercial real estate. While covering a wide range of distribution-related topics, Eric is interested in warehousing, shipping and supply chain management.

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