How to Leverage Technology Better
The wholesale distribution industry has contributed 25 percent of the total productivity gains in the U.S. economy during the past 15 years. In other words, the industry has made a disproportionately large contribution to the nation's productivity. Despite this impressive track record, wholesaler-distributors must continually improve productivity without compromising service levels to remain relevant.
Technology will play an increasingly important role in this improvement. In a Pembroke Consulting and Progressive Distributor magazine study of senior industrial distribution executives, we found that improving employee productivity was the most important business outcome from their technology spending. The productivity rationale trumped all other concerns among small and ...