Martin Supply’s Doug Ruggles on the Secret to Family-Owned Success

While this privately held industrial supplier with more than 300 employees may not be a Harvard Business School case study in management structure, the three-brother leadership team has managed to buck the odds of many third-generation businesses by nurturing an entrepreneurial culture in an 85-year-old company. Listen to Doug Ruggles share whats worked to drive growth with a customer-centric solutions approach, with host Tom Gale.