Through its technical investments, Ferguson, No. 1 on MDM’s Top Distributors List, is working to create seamless connections with customers across all touchpoints.
CEO Kathy Mazzarella draws on the distributor’s distinguished track record of being at the forefront of change and technological advancement to promote employee-led innovation efforts that are creating new pathways to strengthen customer connections and business growth.
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This is the 10th year we have ranked the top distributors, and this year includes more than 150 companies across 15 product categories. While it’s easy to focus on the explosive growth of Amazon Business, MDM's Tom Gale believes the more important trend beyond the continued expansion strategies — by product, territory and customer segments, largely through digital platforms — is how market leaders are strategically translating digital disruption into digital transformation.
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