The hard work began once the century-old company launched its new website
The distributor brought in more than $250,000 in the last year from new website business after involving both its customer service team and loyal customers throughout its four-year website and e-commerce improvement project.
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Investing in high volumes of stock that are internally curated is one way the online restaurant supply company is moving ahead of the competition
With a nod to customer-pleasing practices implemented by leading B2C e-commerce companies, the Pennsylvania-based distributor is committed to continually improving the WebstaurantStore customer’s online experience through internal technology investments led by a strong talent recruitment ...Read More
The IoT product is providing invaluable data while building customer loyalty
Jergens Industrial Supply’s user-friendly order replenishing button is becoming increasingly popular with the Ohio distributor’s customers who have installed the IoT devices. With more than 400 in operation, JIS is also gaining valuable insights from ...Read More
A commitment to digital leadership led the company to develop an industry-leading online catalogue
The Irving, Texas-based distributor is taking its e-commerce capabilities to the next level with an investment in master data management to overcome limitations of legacy systems, and continuing to invest heavily in technology and talent ...Read More
With a revamped e-commerce platform and a new ERP, the medical equipment distributor is lowering costs and raising profits
Shedding outdated technology is not only improving productivity and efficiency for the California-based company, but also allows for controlled scale and growth, with improved data accuracy and elevated customer satisfaction levels.
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Effortless integration between digital and traditional purchases is the goal for this family-run business
By investing in and embracing an e-commerce strategy nearly 20 years ago, this Columbus, Ohio-based distributor brings in more than half of its sales from its website, with both web and local business growing about ...Read More
The 80-year-old business more than doubled sales in the process
The wholesale HVAC distributor’s website now features an enhanced online catalog and improved search functionality, and the company invested in text ordering capabilities to improve mobile functions and shorten wait time. The efforts earned Charles ...Read More
The company knows responsive web design and effective digital marketing can result in more satisfied customers
Allied Electronics & Automation’s industry-leading focus on digital marketing as a core business strategy is driving omnichannel sales success for the award-winning distributor. The efforts earned Allied an MDM 2019 Digital Innovator award.
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10 companies at the forefront of e-commerce and technology innovation.Read More
The distributor strengthened backend automation capabilities before turning to the sales side of the business
This Munich-based, third-generation distributor of bearings, power transmission, fluid power and tooling products took a non-traditional approach to transforming into a digital distribution business. It started by digitizing and strengthening the automation capabilities of its ...Read More