Meeting customer needs is the most important metric for distributors.Read More
The e-commerce marketplace is working with independent distributors nationwide
As President of Kelly & Hayes, a 73-year-old commercial and industrial electrical supply house, Christian Brockey knows firsthand the challenge of selling materials that have been sitting on the shelf for years.
“Often, we say ...Read More
Approaching calls with a customer-service focus often results in unsolicited discounts that create an unnecessary margin hit.Read More
Five solutions to common distributor purchasing mistakes that will put lost dollars back in your pocket.Read More
Branch managers in distribution are often stuck between the proverbial rock and a hard place.Read More
Reach for the heart as well as the head, no matter the subject matter
MDM President Ian Heller has had the honor of serving as a VP for four large, publicly held distributors and has presented to various boards of directors, private equity investors, CEOs and so forth. As ...Read More
Some view the company as a Trojan horse
Does this mean the company is more an industry ally vs. a competitor?
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Distributors who are positioned to succeed in the future are investing aggressively in these data.Read More