Get this new whitepaper that examines what indispensability looks like for distributors, and how they can achieve it.
Susan Merlo takes us through the research and information from across the industry proving the importance of the customer experience. From Gartner to McKinsey and the Harvard Business Review, see what they have to say about:
- Why customers stay with you.
- What you can do to keep and attract new customers.
- How you can become indispensable.
Many distributors are locked into an increasingly outdated view of e-commerce as a bolt-on to their main business. Distributors need to look at digital commerce differently or risk being left behind. Download your copy today.
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