PART ONE: In this episode, industry consultant (and MDM contributor across five decades!) Bruce Merrifield discusses post-COVID scenarios for distributors and the imperatives to transform into more customer-centric, profit-driven entities to compete effectively with digital sellers. Key question: What if customers want digital first, then virtual support as needed, and finally physical visits by the “experts” they select? What will you and your assigned, regular-calling rep do?
In this episode, longtime M&A advisor Brent Grover shares his perspectives on how distribution M&A markets are shaping up in 2021. Short story: Financial buyers may have the edge over strategic acquirers, and overall buyers may want to be more patient than most sellers like this year. But as in every previous cycle, there are great opportunities across these highly fragmented markets.