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Latest
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Many distributors are redefining sales processes to put sellers at customer sites for only the most important interactions. For inside roles, consultant Andrew Horvath asks, should sales leaders deploy inside roles in a centralized or decentralized manner?
White Papers
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Distribution Industry Insight: Transforming Customer Service with Document Automation

Reports
Podcasts
Former distribution CMO and expert in B2B customer loyalty programs Doug Press believes the core differentiators distributors have always had are the personal, deeply engaged relationships with customers. We talk about the strategy, tactics, monetization and metrics for how to best translate that critical asset post-pandemic into the realm of online engagement.
Webcasts
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Distributors are lagging when it comes to digital strategy, but it no longer needs to be that way. New tools like a digital experience platform (DXP) can help even the slowest adopters boost their e-commerce presence, grow digital revenue and improve profitability.
Spotlight Videos
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Scott Young, President of George E. Booth Co., a Midwest distributor of process instrumentation products and services, talks with MDM's John Gunderson about the company's launch of a cloud-based ERP system at the beginning of 2020. The timing could not have been better. As Young shares in this Spotlight video, the company was able to pivot quickly in mid-March when its 75-person workforce started working from home. The move allowed the team to focus on revenue-generating activity and value-added services to support customers, while reducing costs by automating back-end processes.

Partner Resource Center

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