No matter how a distributor may be impacted by factors such as the uncertain state of the economy, the growing reach of a competitor or even where their company sits on the technology scale, the end priority is always around finding the best ways to bring value to the customer.
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This is the PDF of this issue of Modern Distribution Management.
This issue includes...
Talent Acquisition Strategies for Distributors
Commentary: Getting Grounded on Innovation
Delivering Customer Value in a Digital Age
Market Snapshot: Adhesives & Sealants
The Association Education Alliance, a collective of 40+ wholesaler-distributor trade associations, commissioned a report on behalf of its distribution association members to identify challenges and best practices in talent acquisition. The analysis and recommendations pro...
No matter how a distributor may be impacted by factors such as the uncertain state of the economy, the growing reach of a competitor or even where their company sits on the technology scale, the end priority is always around finding the best ways to bring value to the cus...
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June 11, 2019: Justin King of B2X Partners talks about how change management is one of the biggest challenges of any digital transformation project and the critical need to build digital experiences that are customer-first oriented. He also addresses how to leverage the knowledge and expertise in an organization to create better online experiences that drive revenue.
May 20, 2019: Mark Dancer of the Network for Channel Innovation talks with Tom Gale about the challenges distributors are addressing as they undertake digital transformation programs. As author of the upcoming edition of the Facing the Forces of Change report series published by the National Association of Wholesaler-Distributors, Mark has been in research mode for more than a year and shares some that insight in this edition.
April 21, 2019: Update on Lawson's transformation journey. Four years after transitioning its sales and digital models, Lawson Products President and CEO Michael DeCata gives MDM's Tom Gale a progress report on the company's service-intensive approach and talks about its SAP implementation, salesforce transformation and its unique go-to-market model.
Episode 7: Interview with Kirk Zehnder, CEO of Earnest Machine
This 72-year-old fastener distribution company out of Cleveland disrupted its outside sales model, creating a team-based sales department structure that had an immediate impact on culture and revenue.
September 23, 2019
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