Lowe’s Partners with OneRail to Boost Same-Day Delivery - Modern Distribution Management

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Lowe’s Partners with OneRail to Boost Same-Day Delivery

Lowe's says the new option will improve customers' omnichannel experience, with fast and convenient delivery in 'a matter of hours.'

On July 19, Mooresville, North Carolina-based home improvement retailer Lowe’s announced it will expand its same-day delivery service for orders placed on Lowes.com and the Lowe’s mobile app.

Working with omnichannel fulfillment solution OneRail, the new delivery option “will improve customers’ omnichannel experience, with fast and convenient delivery in a matter of hours,” Lowe’s said in a news release.

Shoppers will be able to search for tens of thousands of products that are in-stock at a nearby store, including building materials, décor, seasonal and outdoor living items, and others. Lowe’s said that eligible orders placed by 2 p.m. local time will be delivered the same day; orders placed after 2 p.m. will be delivered the next day.

“Utilizing all of our 1,700-plus stores for online delivery and fulfillment is essential to becoming a true omnichannel retailer,” said Marvin Ellison, Lowe’s chairman and CEO. “Lowe’s knows our customers want fast delivery options and convenient ways to get the products they need across the home — whether it’s preparing the backyard for summer BBQs or getting building materials to the Pro’s jobsite on the very same day. This same-day delivery expansion delivers on our Total Home strategy to bring more omnichannel shopping capabilities to DIYers and Pros alike.”

Lowe’s began piloting same-day delivery with OneRail in select markets in 2022.

“OneRail is proud to partner with a world-class retailer like Lowe’s in executing their omnichannel vision,” said Bill Catania, OneRail founder and CEO. “The ability to execute same-day delivery fulfillment, whether the customer is placing an order online or on a mobile app, is at the heart of omnichannel transformation and enabled by our OmniPoint software platform and 12-million-driver network.”

Read more about the new delivery partnership here.

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