Parts Town 2023 Revenue Jumped 25% to $2.3B - Modern Distribution Management

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Parts Town 2023 Revenue Jumped 25% to $2.3B

The master distributor of parts for OEM foodservice, appliances, HVAC and consumer electronics provided updates on a number of iniatiatives.
On Oct. 13, Addison, Illinois-based Parts Town announced it has added 17 new master distribution programs this year.

Parts Town Unlimited — the parent company of Parts Town — saw its annual revenue jump by more than 25% during 2023 to $2.3 billion.

The company shared that figure in a March 15 news release, detailing its rapid growth and updates on initiatives that the master distributor of parts for OEM foodservice equipment, residential appliance, HVAC and consumer electronics has enacted.

Addison, IL-based Parts Town Unlimited said its portfolio now includes 45 unique brands worldwide, while its staff has grown to more than 5,400 team members. In 2024, Parts Town launched new master distribution programs with 16 brands and has over 230 master distribution partnerships.

“We are proud of the continued growth of the business, improved customer service, new innovations, and growth of our team,” said Steve Snower, Sixth Man (aka CEO) of Parts Town Unlimited. “Our vision is to be the global leader in high-tech distribution of mission-critical replacement parts, and 2023 was just a step on our journey. We have a big plan for 2024 with continued high growth expectations and new innovations, including our recently launched PartPredictor technology and the opening of a major high-tech distribution center later in the year to open up massive capacity for growth and further improve the customer experience.”

Other developments out of the Parts Town Unlimited portfolio include:

  • PartPredictor — a digital tool launched in early 2024 that utilizes real-world data from millions of successful technician repairs to identify the right OEM parts for needed repairs.
  • The fall 2023 launch of its Same Day Delivery service to over 125 Parts in Town locations across the United States. The service is designed for rapid order fulfillment within two hours or less.
  • Part Town’s mobile app surpassed 325,000 downloads in 2023
  • In November 2023, Parts Town announced plans to open a new 420,000-square-foot distribution center in Glendale, AZ by late 2024. This expansion accommodates the company’s growth ambitions and product expansion, particularly in HVAC and residential appliance parts. The facility will utilize high-tech automation and robotics, mirroring the flagship center in Addison, Ill., to enhance in-stock availability and expedite part deliveries.

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