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Labor shortages, rising complexity and constant disruption are forcing distributors to rethink how work gets done. Based on the March 2026 NAW webinar, this executive summary captures an Epicor industry expert's practical, proven strategies for helping distribution companies adapt faster, train smarter, and build a more resilient workforce—without compromising productivity.
Artificial intelligence has moved quickly from an interesting possibility to operating near-requirement across wholesale distribution. Yet for all the attention AI receives, most distributors are still trying to answer a more basic question: Are we actually ready to use it, and use it well? In this NAW MDM whitepaper, written in collaboration with Epicor, we examine what AI readiness really looks like and how organizations can move from experimentation to scalable business results.
Long-standing data principles aren’t the problem — execution is. As modern tools lower cost and complexity, distributors have no excuse to lag. This piece explores why trusted, action-oriented data strategies now separate reactive companies from those winning in today’s volatile market.
The role of the distribution salesperson has changed. With pricing and product availability now transparent online, sales teams can no longer win by simply taking orders. This MDM blog breaks down seven critical selling skills distributors should build now — from value-based selling and needs discovery to AI-enabled prospecting, negotiation and trust-building.
A fire that erupted June 11 at Medline Industries’ 1 million-square-foot distribution center in Tracy, CA completely engulfed the facility, with firefighting efforts expected to continue for several days. No injuries were reported and all employees were accounted for.
How has Singer Industrial grown into a 55-plus-company platform while preserving local leadership and culture? This MDM Case Study explores the industrial rubber, fluid power and automation distributor's coordinated autonomy model, acquisition strategy and technology investments that are helping drive scale, efficiency and long-term growth.
What if AI doesn’t replace Lean Six Sigma, but finally makes it scalable? The first in this four-part series from NAW Chief Innovation Officer Bart Tessel introduces LSS AI: a disciplined operating model to help distributors move beyond AI hype, close learning loops and build organizations that learn faster than volatility.
Our May issue is packed with articles that cover the margin pressure gap between large and small distributors; a deep dive into Grainger’s impressive 1Q; parts 2 and 3 of Tom Gale’s data analytics series; updates on DNOW’s MRC Global integration and ERP headaches; our monthly MDM Forecast and M&A Roundup; a Safety/PPE Market Profile; and more.

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